We were a group of four, with 3-day tickets. We saw everything we wanted to see. The life commentary on the red tour was instructive and fun. The river cruise to Greenwich was included, again, the commentary was interesting. The traffic in London was bad due to roadworks, but the tour buses made a good job of it. However, we were not informed in time that one of the stops was not open, and so we had to walk back a while to get where we wanted to be. There had been a lengthy raft of instructions, as well as a change of bus, and so what was being said may have made sense to the staff, but we did not hear it. That was the only negative of the three day experience.

The walking tour of Westminster was excellent--the guide brought history to life, with many interesting stories. The War Rooms tour was really interesting, but I was surprised to find out that portion was not guided and instead was an audio guide tour. That should be noted, so people can decide if that's what they want. Because I'm hearing impaired, that was not really a good option for me.

Guide did a great job keeping the group moving and informing along the way. She timed our arrival at the palace and positioned us for optimal photos. Also good job skipping the line at the Churchill war rooms. Would have liked her sign/flag to match the tour name or say "get your guide".

Like theatre on the road. Great tour interesting and entertaining. Im unable yo take part in walking tours. This was a fab way to see the “ghoulish” sites in London whilst being seated on a bus. If you get a chance try this, just dont take it to seriously.......

Even though our trip was somewhat interrupted by major protests on the streets Big Bus did there best trying to navigate the unexpected road closers. We have been on other tours they offer in other city’s and have always had good service.