Easy to book through the app. Picked up on time. App stated that hotel pickups not included and only one pickup available per resort. However, after walking 2 km to get to our pickup we then drove back past our hotel and picked up other passengers just a few metres from our hotel. We then proceeded to pick up other passengers from multiple pickup points in other resorts!! Loved Venice itself. Unfortunately, the commentary was heavily weighted in favour of German translation and it was difficult to pick out the English. Commentary on the boat going to Venice was impossible to hear. Don't fall for the scare stories by the guide who tries to sell you add-ons for the day eg gondola trip, meal and lagoon tour. My advice is get your own gondola and buy your own lunch (plenty of places to takeaway that are not as expensive). Lagoon tour was interesting but again difficult to hear commentary.

Great organization, due to Corona the departure location was changed. The journey to get there was, however, within the framework, wa gave a small price reduction and appropriate assistance with parking. Travel by bus and boat was well organized, easy to find meeting point in Venice. Optional offers with additional costs, but super organized and no obligation to use these offers. Gondola ride and lagoon trip by boat were used, the price was reasonable.

A great excursion with a very friendly, professional tour guide. After a punctual start in Garda, we arrived in Venice around 11:15. A short, informative tour of St. Mark's Square followed. Then we had 2 1/2 hours to explore the city on our own. Afterwards we had the opportunity to take part in a one-hour lagoon trip before we drove back to Lake Garda. All in all a very successful day.