Our driver, Francesco, knew enough English to give us restaurant recommendations and carry on light conversation. He was at the gate exit with a sign, helped all 3 of us with our bags and was very pleasant. We had airline problems, kept in contact with the company via email (we were a day late arriving) and the driver was there, no problems. It was a comfortable van, 37 miles and 45-60 minutes to the resort in Tropea.