Overall experience was excellent. Our tour guide (sorry, forgot her name) of points 1 to 16 was excellent; friendly and very knowledgeable of the city. The morning driver was professional and respectful of his passengers and took the time to allow everyone (front and back of the bus) to take pictures. The afternoon driver, (points 17 to 1) however, possibly stressed by the power failure that extended throughout the city that day, was very unprofessional and disrespectful of his passengers. His mind was only getting home as quickly as possible. In fact, passengers needed to transfer to another bus if they wanted to continue past point 1. The tour guide from these points (17 to 1) was also friendly and knowledgeable, albeit very taken aback by the driver's attitude. Attractions, including the boat tour, were well chosen and appreciated. The view from the boat on the return trip from the Islands is fantastic. giving us an unforgettable view of the skyline. Toronto looked serene!

It's a great activity that I recommend. However, the unilingual side (English) of the guide does not allow those who do not speak this language to fully understand the historical information shared. In addition, the multilingual stations offered are not related to the presentation of the guide. These are pre-recorded information that are not always representative of what the guide is talking about at the moment. At the end of this activity, don't hesitate to go to Little Canada (located at 10 Dundas) which opened less than a year ago.

Fantastic way to see the city and hear about the history and interesting places to go. The ability to use the pass for 24 hours was a great feature especially if you started late and wanted to continue into the next day. Being able to hop on and off the bus and avoid the hassle of navigating the city, getting close to special attractions or finding parking was a super bonus! The guides are great and personable. The only challenge was they are so popular, there were insufficient buses for the number of people who signed up so if you waited at a stop for a bus to come, it might be full and unable to take you which is challenging with the excessive heat being experienced. Either cap the no of people based on active tickets or increase the number of buses available as rush hour occurs because if you can’t get on the one that stops at your stop, you could be waiting an hour to catch the next one due to traffics. Even still, it is a great way to see the city and the bonus cruise was great!