Stockholm Jogging Tour

The guide didn't show up for the booked tour on Tuesday evening at 8 p.m. No one was available on the phone number provided. It's a shame, I was looking forward to it! Absolutely not recommended, to date I have had no reaction or response!!!

This tour is operated by Tours of Stockholm. They scammed me. On 20 July I booked on the 7am tour on 22 July. On 21 July I received this SMS: Dear customer, 
 You have booked the 7:00am jogging tour with us for July 22nd. Unfortunately we are unable to hold the tour that morning. Can you do it on July 23rd instead? 

Please let us know as soon as possible. 
 I replied: Yes, 23rd is fine. Please confirm that it will happen on the 23rd. I received no reply. On 21 July I rang and asked about the tour. I was told it was cancelled for 22 July but would definitely operate on 23 July with a tour guide named Adam. On 23 July I went to the meeting point before 7am. No one showed up. I sent this SMS to the same number: I am waiting at the Stromma meeting point for the jogging tour as requested. My guide Adam has not arrived. Can you please advise me what is happening. I will wait until 7:20am. There was no reply. I rang, no answer. No tour, no customer service, no refund!