Pick up from hotel little late. Should be better to indicate 7-7:30am instead of 7am. Land transportation was ok. The guide took us to the counter in the speed boat terminal. Good! However, once on the speed boat, no attention at all. We have small kids and needed to find seats and life jackets by ourselves. Speed boat trip itself amazing and we arrived sooner than anticipated!

There were definitely some communication issues and the boat company had us leaving from the wrong location. Luckily, our hotel receptionist was able to call them and help us sort it out (our calls weren’t going through and they didn’t answer my emails). After she helped us, the commute was pretty smooth- we were picked up from our hotel in Patong around 11:30 and made it to Phi Phi a little after 13:30.

The speedboat ride was great. We arrived 15 minutes before departure on Rassada Pier. They take your luggage. After we went to the speedboat on time. The ride was 70 minutes. You have plenty of views on the ride (you can stand up too). I would say just get a taxi yourself unless you maybe stay far away from the Rassada Pier. The bad reviews here are not so justitified i think. We had to wait 5 or 7 minutes at Phi Phi because a colleague of another speedboat just passed us before we arrived and took the docking spot. That was ok;p