Hugo the guide was excellent, he knew all the facts, was pleasant and knew how to allocate the time. I did not give 5 stars only because the program was not ideal, we travelled a lot but saw very little (only the gardens), and it should be written that this journey requires some walking, which may be difficult for senior citizens like us.

Gardens are beautiful but organization could be better

There was a quite stressful confusion regarding meeting point. When we arrived at the designated spot we found it very busy with many people, many groups and many guides and it wasn't clear from the start where exactly our group should meet or how we would be able to recognize each other. After an hour (!) of going from person to person asking "are you our guide by any chance" we finally by accident found our group, our guide didn't have anything on her which would suggest that she's a tour guide (no sign, no badge or anything similar), basically she looked like any other tourist. The group was just about to board the ship and we realized that they were ready to leave us behind hadn't we found them in the last moment. We were then told off about being late (we arrived 1 hour before) and then it turned out there were no ferry ticket left for us. We boarded the ship as "recommended passengers". Once on bus, the guide tried to charge us again for the entry tickets to the gardens.

The tour guide Roberta was very nice and knowledgeable. The lunch spot was in a fantastic location. The only criticism is that the meeting point at the port was imprecise. Not at the bar as advertised. I first had to ask my way through all the groups in the wider area. Shortly before the start not so exciting