Initial disappointment with a 7:05 scheduled pickup that became closer to 9AM when all was said and done. That meant ME calling the company rather than a rep calling me to provide a courteous update as to the delay. Still have not heard from the managerand or owner that rep Alexandria said was going to call me back. Lame. Anyhow they sent their ‘A’ guy I suppose to service as a ‘cleaner’ or ‘fixer’ to ameliorate the initial mess. His name was Ed and he did save the day with a FANTASTIC narrative throughout the trip. He made the excursion great, company should value him in his weight in gold. I would have rated the experience 5 stars if it weren’t for the managerial faults in communication/service recovery. Take a lesson from Ed folks!

Tour guide Rick was very thorough and thoughtful. He was ahead of all the details and questions, and helped at every aspect of the trip, not only seeing the sights from the best places, but also maximizing souvenir acquisition and food selection. Rick was a wealth of knowledge and a very trustworthy and safe driver. The tour was also well planned and smartly timed, with interesting stops each with enough but not too much time. We highly recommend this trip.

The selected canyon viewpoints were excellent, and the entire trip was perfectly timed and organized with a great small-sized group.. Learned so much from the commentary about the flora, fauna, geology, geography, history, and peoples of the area. The sunset tour was a perfect choice.

Our guide made our first time sight seeing of the Grand Canyon a memory we will never forget! He knew all the beautiful spots to take us to and he was very personable. A great memory I will always cherish.

James our driver/guide was a wealth of knowledge and shared funny stories as well as fascinating and relevant information. Beautiful scenery....oh, and we even saw a tarantula on the road!