No one picked me up, received no calls or emails. I waited 2 hours and nothing. I left messages on the emergency number provided. No one got back to me. I booked with my email and left a phone number. Very disappointed indeed. I am waiting for a refund. A Chilean friend rang to find out what went wrong but even she didn't get an explaination. No apology, too much technology and no real time communication.

Super good! A tour with a short walking route. More to see the landscapes and take photos, you do not have to be in great physical shape. I do recommend renting the snow clothing that they offer you because it is warmer and gets very dirty in winter. At the end, the Picnic of cheeses, sausages and a great Chilean wine are the finishing touch to the activity. Our guide Isabel was very good and attentive to all the details. I recommend it !!

Everything started badly early on because the guide got sick, which can happen to all of us, but the problem was that no one reported anything, not the wholesaler, not the operator, not the contractor, in short, no one gave any reason for anything and it was as easy as put a message and explain everything easily. Finally the designated guide showed up and the tour was an excellent adventure. Very well operated but they must require the operators that when there is a delay, they inform immediately, the client will always understand but you have to notify him out of respect.