City tour was good as they took us to places we properly would not have seen on our own. Alcatraz was great interesting and an experience but only that we needed to wait 1.5 hours for the ferry over as our city tour finished at 12 and the ferry to Alcatraz was at 1.30. We had no way of getting there earlier. Our ticket stated 1.30 and we were not allowed to get the next ferry. It was a cold day, so standing around was not fun!!! If it was in summer or other seasons of the year maybe but in winter not such a great idea.

We had asked to be picked up from the hotel but received no confirmation. We were all the more surprised in the morning when a bus was ready. It was a bit of a shame that the whole tour had been brought forward by an hour. That was really early for the first day of vacation. The bus was spacious and at a good temperature, the driver spoke clearly and was very funny. The crossing to Alcatraz and the stay there was great.

Great tour, was really fun. But....

The city tour was really well run and very informative. Everything important has been seen briefly. Alcatraz was just amazing. However, we first booked Alcatraz and then the bus tour. Unfortunately, the provider simply turned this around. In the end, everything worked. But we would probably not have booked the tour with GYG in this order. But it was still a complete success. I would like to see that you don't just get rebooked without asking. When asked, I was “met” a little.