Please give clear diretives how to submite confirmation, otherwise OK

I had a problem of call cruising company to conform our cruise. Had to spent almost one our on the phone with cruising company. After giving up to got response fortunately I notice chut opportunity. With chut at liest I did not have to listen over and over to the same message for at liest 30 minutes waiting time. It would be great to have information how to make trip confirmation in writing on ticket itself.

Great calm waters and beautiful skyline.

Only criticism was the food that was being brought to us on trays should have started earlier. People got the cheese, crackers, etc. and filled up on that when the staff brought out the good coconut shrimp, etc. That should have come out much earlier. Also staff was quick to pick up empty glasses which was good but couldn't someone walk around the deck with a garbage bag like the airlines to get all the paper waste. The wind is blowing, folks are trying to eat and hold down the trash. A walk through with a plastic bag would have been so nice. We're celebrating and dealing the wind (loved it) and popping up to get food and drinks and tossing trash. Anyway I enjoy the trip but needed to be waited on at 70.

This was not a two hour cruise. The entire cruise was little more than an hour. We did not leave the pier until the sun was already set. It was very disappointing.