The driver found us as we got past the final Covid check desk. She was not flustered when I told her the luggage belt had jammed and my son would be a while longer collecting his bag. She was super friendly the whole time and did not even become concerned when I told her we might need to change our drop off point mid route to coordinate with our tour because of the luggage delay (added to all of the other delays at KEF). The experience truly could not have been improved.

Arrived at Kepravig Airport in the middle of the night. Then I took this taxi to an apartment in Reykjavik. The taxi driver helped me when I was looking for the key to my apartment room. He was very kind. He carried my luggage to the entrance of the apartment.

The service is outstanding. We booked the car a few days before. On the day of our flight, Iceland got a bad storm and the roads shut down. They were in constant communication with us. Before I could even email that the hotel informed us the roads were open, they had already sent a car. Another couple in our hotel lobby was delayed and going to miss their flight. At the last minute, we added them to our ride. Dan, our driver was so nice in letting us pack into his car, with full luggage and take them with us. We will be hiring their service again in the summer when we come back.