Quintana Roo

What people are saying about Quintana Roo

Overall rating

4.4 / 5

based on 5,517 reviews

It was a beautiful trip. The only reason I didn’t give it a 5 star is because they mixed up my pick up location and I had to pay for a taxi to take me to another hotel for pick up. They also said pick up time is between 8am - 9am but they ended up coming 7:35am which I wasn’t prepared for. Other than that, it was such a beautiful experience learning more about the Mayan Civilization and getting to see the beautiful ruins and beach. Our tour guide person, Ruth Zamora Martinez, was such an amazing person. She is so sweet and patient and she will go above and beyond to make sure you’re happy during the trip. I would definitely want her as my tour guide person next time. I absolutely loved it ❤️

We were met at the airport with a clear sign (with my name) so identifying the driver was easy (amidst the crowd). The local agency representative was welcoming, friendly, and efficient, and our driver was also welcoming, friendly, and the drive to the ferry connecting to Isla Holbox was smooth as could be. Upon arrival at the ferry, our driver arranged for the ferry tickets, we said good-bye, and transferred to the ferry. Couldn't have been easier. A fine beginning to our vacation!

We absolutely loved our tour, especially the experience at the cenotes. The water was beautiful, peaceful, and relaxing to swim in and enjoy. The food served at the location is excellent. Inexpensive, delicious, it was truly a taste of authentic Mayan cuisine. Our guide Alejandro (Alex) had been leading tours for over 20 years and was very friendly and knowledgeable. He even had advice on where to take the best photos. Transportation to and from the sites was easy and comfortable.

When in Bacalar one of the must do activities is a boat tour. If you want it to be fun, lively and a really good time, book your tour with these awesome folks. Loved hearing the educational bits about the lagoon and its Cenotes, meeting new people and swimming in the crystal blue waters. Isis & Daniel made it a REALLY great tour! So... All in all an amazing experience!!

Our guide was Juan Carlos, Pedro and Robert were amazing! They were patient with our group as we had a big one. And they very thorough with with information on the culture. We enjoyed every moment of our 11 hours!! We would highly recommend this experience!!