Cingapura: Cruzeiro pelo rio Cingapura

Trying to get a ticket from the ticket box was a nightmare -thank goodness for Get Your Guide. Woman in the ticket office seems to delight in being difficult. Then when I got the ticket she just had to make sarcastic comments-odd customer service. Trip along the river was interesting. Great way to see the buildings from another viewpoint

Die Boots-Tour war sehr gut und man sollte sie auch unbedingt im Dunkeln machen. Mir ist nur nicht klar, warum ich das hier vorher gebucht habe. Um den Voucher einzulösen und dann auf das Boot zu kommen, musste ich an der selben Schlange stehen, wie alle, die sich kurzfristig dort entschieden haben. Die gebuchte Uhrzeit wurde auch nicht eingehalten, man stand ja in einer langen Schlange mit allen anderen, nur die Reisegruppen wurden vorrangig behandelt. Das war sehr ärgerlich...

The river cruise is very good. Great views of Singapore. Excellent recorded commentary. The checkin process is difficult. No direction on where to go if you have a prepaid ticket. Only one queue for tickets and prepaid tickets when we visited. As you have an allocated time for your cruise you think you are going to miss your cruise because the ticket line although short moved very slowly. The reality was it’s a production line. Exchange your Prepaid voucher for a ticket and then get on the queue to wait to board a boat. The woman at the ticket booth was very uninterested in her job and the customers were an inconvenience to her day. If she could have given a little direction when asked instead of just staring at you and waiting for you to work it out yourself which held up the queue the whole experience would have been different. This procedure was repeated for every customer in the line that we saw and she spoke English well so language differences were not the problem.