Playa del Carmen
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What people are saying about Playa del Carmen

Overall rating

4.6 / 5

based on 49 reviews

95% of the people who went along spoke Spanish and were couples. Spanish was used >50% of the time. Our guide spoke good English but book an English tour if you think it's not worth your time. The Mayan history, culture and knowledge was well explained. I prefer having time to explore around than having our guide to explain everything. It's also useful to read/ watch more before you go to Chichen Itza to get the most out of the visit. Souvenirs were overpriced. What I bought was charged 30% higher than shops in Playa. You can take it as donation to local community. The visit to Valladolid should be skipped or lengthened. You can't do much in 20 minutes. The Cenote Ik Kul was beautiful. An hour was not enough. We were always in a hurry. It was good value for money. I visited chichen itza with a friend a week later and it costed each of us more than the tour price for car rental, gas, parking, and admission altogether. Impressive!

Everything was great however, at the end of the tour, the bus left everyone to their hotel, and we had to go back to the meeting point and take our car and drive back to the hotel back. If the lady on the phone had informed us about this, we would never go to the meeting point by car, and use taxi instead. And when we asked the tour guide Marco, if they picked everyone up from their hotel too, he said yes. So, it costed us a lot of time and caused stress. We should have been informed about this. Anyway, the tour guide Marco was very fun and informative, he explained everything in Chichen Itza, and we can honestly say that Chichen Itza was stunning. We went to Valladolid only for restrooms abd saw the town like 5-10 mins. The cenote was also nice, but the lunch was not very good. But because of Chichen Itza, we definetely recommend a tour. And it is better if you ask about your pick up and leaving.

The bus was very comfortable. Ramon was our driver and Frank was the guide. They seemed funny but cracked most jokes in Spanish. Was still nice to hear everyone laughing. We went to a lunch buffet and unfortunately the food was horrendous. Bring snacks with you. There was time for shopping in the town we had lunch. Many beautiful handicrafts ranting from $70 pesos and up. I would have liked to buy more but my backpack was already very heavy. Next was Chichen Itzen and it was absolutely breath taking. We switched guides and Cesar took over for English. He has excellent English and was funny and informative. Last but certainly not least was the cenote. it was a dazzling gem. My 12 year old did not want to get out. It was a day I hope to remember forever! Thank you Frank, Ramon, and Cesar!!!!

A bit thank you to our guide Juan (Chino) for a most wonderful day!! Lots of time at each stop. He was very helpful and open for suggestion and the hole day was very personalized! Can strongly recommend this trip!

Everyone needs to do this tour. Chichen Itza is way more than it seems--so fascinating!! And swimming in a cenote was AMAZING! The lunch was just okay, but it all depends on food preferences.