We had a great guide who gave us a lot of information about the history of the palace and of Venice since the palace was erected. He was especially well educated in art history and pointed us to the most interesting spots. We would have missed many of them without his help. Besides the statues and paintings, we were most impressed with the building itself and its history in connecdtion with the history of the city. We were truly impressed to see for the first time the original painting of Machiavelli which is so well known from the title cover of his most famous book. We were very grateful for the competent guide.

Everything went fine, although the Audioguide in the palazzo is not as good as it seems like. It looks super professional, with tablet and 3d map and everything, but it is really confusing sometimes and we just abandoned it halfway through. Now about the service itself, it is exactly as it is advertised, easy to find and very straightforward, so we were happy.

Our tour guide Rachele was fantastic. She engaged the kids in a fun, enthusiastic way. She was flexible and changed of itinerary based on our needs (bathroom brakes and walking distance between sights). She had a game and treasure hunt for the kids too. She even haver them souvenirs at the end. There was plenty of info for the adults too on the tour.

My girlfriend and I had a great excursion to the Palazzo Vecchio. It’s a must see when you visit Florence. The paintings are lit of this world and I’d recommend highly. Especially if you love the history of the Medici family and the renaissance.

The ease of meeting our rep was brilliant and receiving our tickets was quickly established. Despite the marathon being run the same day, there’s was helpful in getting us to where we needed to go.