Signed w/3rd party for specific date/time. Didn't review e-mail stating my specified time was not available and showed up for the tour. Driver stated had to go to 39th St. from 45th St. to get tickets and he would hold the bus for the 3 of us. By way of radio contact, the driver learned we would be on the next tour and not to wait. All ended OK and the ride was good. Just had a problem with a third party booking.

A brilliant way to see New York if you only have a short time as you get to experience all the major sights with a fantastically friendly and knowledgable guide. The observatory entry is a must see you get the most incredible view of the whole island and beyond. Lynsey our guide was warm, funny and so helpful and gave us the confidence to explore further on our own in the days after her tour.

Our tour guide, Kernan, was extremely friendly and knowledgeable. The weather wasn’t great but he made sure to work with all of us to make sure we hit important stops but include breaks to warm up and rest. There wasn’t a question that was asked that he didn’t have an educated answer for. Highly recommend including one of these tours for a first timer to New York!!!

Wish we covered more areas of the city, felt like we just went around one neighborhood and thought we would see more. Also we left Kate because it was delayed in traffic but we didn't get that time back at the end. Bet overall it was so much fun. The actirs on the bus and on the street were really fantastic! Kudos to a great concept.

Just going around and waving at people was not my idea of fun, especially when our guide made fun of some. The entertainers were good. I made my reservations the day before and printed out my ticket. I was given the wrong address as to where to meet. I had to quickly walk 4 blocks more to get to the right place. I almost missed it.