New York Harbor
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What people are saying about New York Harbor

Overall rating

4.2 / 5

based on 84 reviews

The view of New York from the river was beyond belief. The service was friendly but it appeared that the bateau was understaffed. The Dutch gentleman to whom our table was assigned was truly first class. He was welcoming, knowledgeable, and truly cared about whether or not we were truly pleased with the quality of the experience provided. Unfortunately, the food was the worst we had during both of our recent stays in Manhattan. Every dish was mediocre at best. The cod was terribly overcooked, and had obviously been placed under a heat lamp or in a hot box for a lengthy period of time. The other courses were simply boring and not worth the price paid for the dinner.

Absolutely amazing - if you get the opportunity, do it! It’s so much fun the guys who run it are brilliant too.. My only negative is that I booked it through GetYourGuide for a specific time & date around our schedule, 2pm on the 1/7/19, however, when we got there 45 mins before (like stated) to exchange our tickets the guy told us that the next available slot wasn’t until 5pm, which was quite irritating, he got us onto a boat the next day at a more convenient time, it is in the terms & conditions but so far down & so hidden, maybe it should be advertised as ‘flexible ticket’ as it says 90 days after it’s been purchased it can be used.

I was thrilled with the cruise and especially with the customer representative Eduardo from Gat Your Guide website. I needed my reservation to be added to one made by 4 friends who had made their reservations separately, not via the website. Eduardo reached out to Bateaux, relayed my request and sent me an email with the response of the Bateaux representative. When I arrived for the cruise the staff knew of my request and had me seated with my friends. I was very thankful that all went so smoothly. The staff on board were very friendly and the night was just perfect. This was excellent customer service!

Wonderful first experience 5 star service!!

My wife and I celebrated our first anniversary on this lunch cruise and we couldn’t have been happier. The staff was extremely welcoming, generous, and provided superb service, especially from the waiters. The food and drinks were prepared very well. The tour guide, or, “Janice the pianist” was very friendly and played nice music. I have already recommended several friends and family members to attend this event and my wife and I will surely be retiring in the future. Thank you for making our special day perfect!!

I did not expexted that... it was awesome

I was planing to take my nephew to see Statue of Liberty as I have showed my other relatives before - boring old style slow boats that you must stay in longest line in universe - we talking hours!!! some time twice if you forgot to by tickets online few days before trip - like I did yesterday... so I start searching for alternative ways to go and see Mrs. Liberty and I stumble upon this speed boat ride... I decided to give a trial and ... oh man oh man - I am definitely coming back - big times