My wife and I had a brief stopover in New York and decided to use much of the time on this trip. It was a good decision. Our guide, Cherie, was very knowledgeable and imparted a lot of information. She also made the time enjoyable, whilst treating the subject matter with due respect. We felt that our time had been well spent and that we had received good value for money.

Elizabeth our guide was excellent, bringing the tragedy of 9 / 11 to life in a sensitive and personal way. We thoroughly enjoyed all aspects, the tour, the museum, the memorial and the views from the observation deck of the new building 1 of the World Trade Centre.

We spent over the five hours completing the tour and could have taken longer but time was pressing. Our guide was very interesting, the museum very sobering and informative bringing back memories of the day, the Observatory was a good way to finish the event.

The "skip the queues booking" is quite expensive but probably worth it on a busy day. Unfortunately the day we went (the only option for us) was very wet, windy and cloudy so there were no queues and the views were somewhat limited. Luck of the draw!

Steven was an excellent guide, and it was a wonderful tour. He was very considerate of one who was using a cane and needed a little more time or elevator. He was a lot of fun and has a wealth of knowledge about all we were seeing.