Guided tour

New York: Ground Zero Walking Tour and 9/11 Museum Ticket

4.8 / 5

8 reviews

New York: Ground Zero Walking Tour and 9/11 Museum Ticket

From $65.95 per person

This is a tour of the World Trade Center complex and the events of September 11, 2001. This tour also includes an admission ticket to enter the 9/11 Museum.

About this activity

Free cancellation
Cancel up to 24 hours in advance to receive a full refund
Covid-19 precautions
Special health and safety measures apply. Learn more
Mobile ticketing
Use your phone or print your voucher
Duration 4.5 hours
Check availability to see starting times.
Skip the ticket line
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Live tour guide


  • Enjoy a 2-hour guided tour of the World Trade Centre Complex
  • Take a self guided tour through the 9/11 Memorial Museum
  • Learn about the heroes of 9/11
  • Benefit from the guide's large posters used to narrate the guided tour
Full description
Take a 2-hour guided tour of the World Trade Center Complex and learn about the events of September 11, 2001. This tour is a celebration honoring the heroes and the survivors of “Stairwell B” and the actions they took during the attacks on September 11, 2001. Follow the path taken by these First Responders and learn how they withstood the collapse of a 110-story tower, while still inside it. By using historical photos of September 11th, this tour will chronicle the events of that day. Be astonished by the bravery of New York City’s firefighters. Discover how the “Angel of Stairwell B” helped save a team of firefighters and the miracle of the “9/11 surfer”, who rode down with 88 stories of imploding debris. Hear engaging stories from your tour guide using numerous posters to make these events come to life. This tour ends at the Memorial Plaza, where you will learn how the new World Trade Center Complex was designed and constructed. This is the definitive tour of Ground Zero featuring the heroes and survivors of September 11th. Tickets into the National 9/11 Memorial Museum are included.
  • 2-hour guided tour of the World Trade Center
  • 9/11 Museum Admission ticket (Self-guided)
  • One World Observatory Skip-the-Ticket-Line Access
  • Gratuities (welcomed and appreciated)
Covid-19 precautions

You must book this activity online because the ticket office is closed

Safety measures in place
  • The number of visitors is limited to reduce crowds
Traveler requirements
  • You are required to bring and wear a mask
  • Masks are required while indoors
  • All participants who are over 12 years old must present proof that they have received at least one dose of a FDA or WHO-approved Covid-19 vaccine. Proof of vaccination may include the NYC COVID Safe App, Excelsior Pass, CDC Vaccination Card (or photo), NYC Vaccination Record, or official immunization record from outside NYC or the US
  • In addition to proof of vaccination, all participants who are over 18 years old must present a government-issued photo ID (e.g. driver’s license, passport, etc)

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Meeting point

Starbucks Coffee Shop at 195 Broadway, New York, NY 10007

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Customer reviews

Overall rating

4.8 /5

based on 8 reviews

Review summary

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  • Value for money
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The walking tour was excellent! Brandon was very informative - I learned a lot! Wish they limited the amount of people allowed into the museum at a time - very crowded, hard to see some exhibits! A better layout would have had been to have everything placed sequentially so everyone walked in the same direction!

May 26, 2019

Andrew was awesome!!! He knew so much about the local community and was very informative. Question were answered with such knowledge. We enjoyed the time very much at the memorial. Thank you again Tell Andrew Allen and I give him 10 stars.

January 21, 2020

Tour was excellent!; our guide was very well prepared and took us into the experiences of 9/11

December 26, 2019

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Product ID: 208074