Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

From $35 per person

Visit Ground Zero, the 9/11 Memorial, and other historic locations as you hear stories of tragedy, heroism, and hope from guides with a personal connection to the events. Purchase the option with 9/11 Museum entry to see artifacts preserved from this day.

About this activity

Free cancellation
Cancel up to 24 hours in advance to receive a full refund
Covid-19 precautions
Special health and safety measures apply. Learn more
Mobile ticketing
Use your phone or print your voucher
Duration 1.5 - 5 hours
Check availability to see starting times.
Instant confirmation
Live tour guide
English, French
Wheelchair accessible
Private group available


  • Go on a certified guided tour of Ground Zero and the 9/11 Memorial (with upgrade option for the 9/11 Museum entrance)
  • Gain a unique perspective of this tragedy from guides who have a personal connection to the events of 9/11
  • Hear stories of tragedy and heroism, and get a deeper understanding of the tragic events
  • Experience an exclusive, skip-the-line access to the 9/11 Museum
Full description
In remembrance of 9/11, this walking tour guides you through the former site of the World Trade Center, where the tragic events of 9/11 took place. The tour is guided by New Yorkers who have a personal connection to 9/11. On this tour, you will explore Ground Zero and the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. Visit St. Paul’s Chapel, a makeshift rescue center and tribute to the victims of one of history's darkest days. Hear the stories of the emergency services at the Firefighter’s 9/11 Memorial, and see the Engine and Ladder Company 10/10, the fire station of Ground Zero. If you select the 9/11 Museum entry option, your tour will include timed entry tickets to minimize waiting times. The entry time will scheduled for the end of your tour, but the entry time may vary depending on the day's availability. Please note that this is not a guided visit. Visitors can explore the exhibitions at their own pace and take time to honor the memory of those who perished. The 9/11 Museum contains artifacts from the events of 9/11 and you can also listen to recordings from people who were there on that day.
  • English-speaking tour guide, with personal connection to 9/11
  • 9/11 Museum Entry (if option selected)
  • Exclusive skip the line access at the 9/11 Museum
  • Tour concierge present at the meeting point for an easier check-in process
  • Gratuities
  • 9/11 Museum entry (unless option selected)
Covid-19 precautions
Safety measures in place
  • The number of visitors is limited to reduce crowds
Traveler requirements
  • Customers are required to bring and wear masks
  • Customers must fill out a travel information form

Select participants and date



Prepare for the activity

Meeting point

Please meet the tour concierge outside St. Paul's Chapel on 209 Broadway (between Fulton & Vesey Streets). They will be there 15 minutes before the tour starts and they will be holding an orange flag.

Open in Google Maps ⟶
Important information

What to bring

  • Comfortable shoes
  • Weather-appropriate clothing

Not allowed

  • Luggage or large bags

Know before you go

  • Activity Policies:
  • Please arrive 10 minutes early.
  • Just tell the guide your name, there's no need to print out the ticket.
  • Activity takes place rain or shine: The tour runs regardless of weather conditions. In the rare situation where the seller is forced to cancel the event, ticket-holders will be allowed to reschedule to another time (subject to availability) or offered a refund.
  • Activity takes place outdoors: Dress appropriately for the weather - downtown Manhattan is particularly windy.
  • Entrance into National 9/11 Memorial requires airport type security check-in. Do not bring anything you can't bring onto an airplane.
  • Please note: The 10:30 tour is wheelchair accessible.
Customer reviews

Overall rating

4.8 / 5

based on 510 reviews

Review summary

  • Guide
  • Value for money
  • Service
  • Organization
Sort by

Sort by

The new memorial to this horrific event is definitely worth it. Our guide, Ryan, brought us back to that day by recounting his personal experience as a young boy waiting for his parents to come home. We learned many new facts about the day and about the different connections to the victims that each part of the memorial honors.

February 11, 2020

Our guide, John was amazing. Very knowledgeable. He brought 9/11 back to us. Very moving. Some people didn't realize that they would mainly be outside so might stress the need for warm clothes. We didn't have time to see the museum. I should have saved the whole day to see everything. An amazing memorial to those who died.

February 1, 2020

A beautiful tribute to the lives lost during the 9/11/2001 terrorist attack at New York City. Our tour guide Ray was amazing! This 9/11 Memorial Tour and Museum was very informative, detailed, and pulled at your heart. A very emotional tour. I would encourage everyone to visit 9/11 Memorial & Museum.

January 3, 2020

Organized by

Product ID: 25805