Guided tour

Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

Activity provider: 911 Ground Zero Tour

Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

Activity provider: 911 Ground Zero Tour

From US$ 39 per person

Visit Ground Zero, the 9/11 Memorial, and other historic locations as you hear stories of tragedy, heroism, and hope from guides with a personal connection to the events. Purchase the option with 9/11 Museum entry to see artifacts preserved from this day.

About this activity

Free cancellation
Cancel up to 24 hours in advance to receive a full refund
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Covid-19 precautions
Special health and safety measures are in place. Check your activity voucher once you book for full details. Learn more
Duration 1.5 - 4 hours
Check availability to see starting times.
Live tour guide
Wheelchair accessible
Private group available


  • Go on a certified guided tour of Ground Zero and the 9/11 Memorial (with upgrade option for the 9/11 Museum entrance)
  • Gain a unique perspective of this tragedy from guides who have a personal connection to the events of 9/11
  • Hear stories of tragedy and heroism, and get a deeper understanding of the tragic events
  • Experience an exclusive, skip-the-line access to the 9/11 Museum
Full description

In remembrance of 9/11, this walking tour guides you through the former site of the World Trade Center. The tour is guided by New Yorkers who have a personal connection to 9/11. On this tour, you will explore Ground Zero and the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. Visit St. Paul’s Chapel, a makeshift rescue center and tribute to the victims of one of history's darkest days. Hear the stories of the emergency services at the Firefighter’s 9/11 Memorial, and see the Engine and Ladder Company 10/10, the fire station of Ground Zero. If you select the 9/11 Museum entry option, your tour will include timed entry tickets to minimize waiting times. The entry time will be scheduled for the end of your tour, but the entry time may vary depending on the day's availability. 

Please note that this is not a guided visit. Visitors can explore the exhibitions at their own pace and take time to honor the memory of those who perished. The 9/11 Museum contains artifacts from the events of 9/11 and you can also listen to recordings from people who were there on that day.

  • English-speaking tour guide, with personal connection to 9/11
  • 9/11 Museum Entry (if option selected)
  • Exclusive skip the line access at the 9/11 Museum
  • Tour concierge present at the meeting point for an easier check-in process
  • Gratuities
  • 9/11 Museum entry (unless option selected)
Covid-19 precautions
Traveler requirements
  • You are required to bring and wear a mask

Select participants and date



Meeting point

Please meet the tour concierge outside St. Paul's Chapel on 209 Broadway (between Fulton & Vesey Streets). They will be there 15 minutes before the tour starts and they will be holding an orange flag.

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Important information

What to bring

  • Comfortable shoes
  • Weather-appropriate clothing

Not allowed

  • Luggage or large bags

Know before you go

  • Activity Policies:
  • Please arrive 10 minutes early.
  • Just tell the guide your name, there's no need to print out the ticket.
  • Activity takes place rain or shine: The tour runs regardless of weather conditions. In the rare situation where the seller is forced to cancel the event, ticket-holders will be allowed to reschedule to another time (subject to availability) or offered a refund.
  • Activity takes place outdoors: Dress appropriately for the weather - downtown Manhattan is particularly windy.
  • Entrance into National 9/11 Memorial requires airport type security check-in. Do not bring anything you can't bring onto an airplane.
  • Please note: The 10:30 tour is wheelchair accessible.
  • Please note, if you have booked the 2:00 PM guided tour with museum access, your museum visit will be limited to 90 minutes due to the museum's 5:00 PM closing times
Customer reviews

Overall rating

4.8 /5

based on 563 reviews

Review summary

  • Guide
  • Value for money
  • Service
  • Organization

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Star rating:

Tim…wow what a guide. It was really a pleasure to walk alongside with him. Knew when to throw a good joke, but surely knew how to handle this tour with knowledge, insides and - most importantly - with the proper decency. We salute you brother, many greetings from the Berlin Team!

August 21, 2022

Our tour guide was James. He was so knowledgable. The tour was great. Then we went into the museum. It was fantastic. We were in there 3 and a half hours. So emotional and exhausting. Worth every penny. So so much to read and take in. Ground Zero is a must for everyone. We should never forget. We went back the next day as we ran out of time. Such a must see.

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July 10, 2022

Tour guide was knowledgeable and kept our group engaged with the tour components. He included his personal firsthand experiences and memories from that horrific day which further enhanced the tour experience. The allotted time for the guided tour was just right leaving us time to go inside the actual museum at the end of the guided tour.

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June 15, 2021

Product ID: 25805