Guided tour

Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

4.8 / 5

537 reviews

Activity provider: 911 Ground Zero Tour
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    Guided tour

    Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Entry

    Activity provider: 911 Ground Zero Tour
    Likely to sell out
    Likely to sell out

    From US$ 39 per person

    Visit Ground Zero, the 9/11 Memorial, and other historic locations as you hear stories of tragedy, heroism, and hope from guides with a personal connection to the events. Purchase the option with 9/11 Museum entry to see artifacts preserved from this day.

    About this activity

    Free cancellation
    Cancel up to 24 hours in advance to receive a full refund
    Covid-19 precautions
    Special health and safety measures apply. Learn more
    Reserve now & pay later
    Reserve now & pay later to book your spot without any charges today. Learn more
    Duration 1.5 - 4 hours
    Check availability to see starting times.
    Live tour guide
    English
    Wheelchair accessible
    Private group available

    Experience

    Highlights
    • Go on a certified guided tour of Ground Zero and the 9/11 Memorial (with upgrade option for the 9/11 Museum entrance)
    • Gain a unique perspective of this tragedy from guides who have a personal connection to the events of 9/11
    • Hear stories of tragedy and heroism, and get a deeper understanding of the tragic events
    • Experience an exclusive, skip-the-line access to the 9/11 Museum
    Full description
    In remembrance of 9/11, this walking tour guides you through the former site of the World Trade Center, where the tragic events of 9/11 took place. The tour is guided by New Yorkers who have a personal connection to 9/11. On this tour, you will explore Ground Zero and the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. Visit St. Paul’s Chapel, a makeshift rescue center and tribute to the victims of one of history's darkest days. Hear the stories of the emergency services at the Firefighter’s 9/11 Memorial, and see the Engine and Ladder Company 10/10, the fire station of Ground Zero. If you select the 9/11 Museum entry option, your tour will include timed entry tickets to minimize waiting times. The entry time will scheduled for the end of your tour, but the entry time may vary depending on the day's availability. Please note that this is not a guided visit. Visitors can explore the exhibitions at their own pace and take time to honor the memory of those who perished. The 9/11 Museum contains artifacts from the events of 9/11 and you can also listen to recordings from people who were there on that day.
    Includes
    • English-speaking tour guide, with personal connection to 9/11
    • 9/11 Museum Entry (if option selected)
    • Exclusive skip the line access at the 9/11 Museum
    • Tour concierge present at the meeting point for an easier check-in process
    • Gratuities
    • 9/11 Museum entry (unless option selected)
    Covid-19 precautions
    Traveler requirements
    • You are required to bring and wear a mask

    Select participants and date

    Participants

    Date

    Meeting point

    Please meet the tour concierge outside St. Paul's Chapel on 209 Broadway (between Fulton & Vesey Streets). They will be there 15 minutes before the tour starts and they will be holding an orange flag.

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    Important information

    What to bring

    • Comfortable shoes
    • Weather-appropriate clothing

    Not allowed

    • Luggage or large bags

    Know before you go

    • Activity Policies:
    • Please arrive 10 minutes early.
    • Just tell the guide your name, there's no need to print out the ticket.
    • Activity takes place rain or shine: The tour runs regardless of weather conditions. In the rare situation where the seller is forced to cancel the event, ticket-holders will be allowed to reschedule to another time (subject to availability) or offered a refund.
    • Activity takes place outdoors: Dress appropriately for the weather - downtown Manhattan is particularly windy.
    • Entrance into National 9/11 Memorial requires airport type security check-in. Do not bring anything you can't bring onto an airplane.
    • Please note: The 10:30 tour is wheelchair accessible.
    • Please note, if you have booked the 2:00 PM guided tour with museum access, your museum visit will be limited to 90 minutes due to the museum's 5:00 PM closing times
    Customer reviews

    Overall rating

    4.8 /5

    based on 537 reviews

    Review summary

    • Guide
      4.8/5
    • Value for money
      4.6/5
    • Service
      4.7/5
    • Organization
      4.7/5

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    Star rating:

    Tour guide was knowledgeable and kept our group engaged with the tour components. He included his personal firsthand experiences and memories from that horrific day which further enhanced the tour experience. The allotted time for the guided tour was just right leaving us time to go inside the actual museum at the end of the guided tour.

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    June 15, 2021

    D
    Denise – United States Verified booking

    Helpful?

    The new memorial to this horrific event is definitely worth it. Our guide, Ryan, brought us back to that day by recounting his personal experience as a young boy waiting for his parents to come home. We learned many new facts about the day and about the different connections to the victims that each part of the memorial honors.

    February 11, 2020

    J
    Jean – United States Verified booking

    Helpful?

    Our guide, John was amazing. Very knowledgeable. He brought 9/11 back to us. Very moving. Some people didn't realize that they would mainly be outside so might stress the need for warm clothes. We didn't have time to see the museum. I should have saved the whole day to see everything. An amazing memorial to those who died.

    February 1, 2020

    F
    Frances – United States Verified booking

    Helpful?

    Product ID: 25805