Guided tour

Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Ticket

4.7  / 51149 reviews
Certified by GetYourGuide
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Guided tour
Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Ticket
Certified by GetYourGuide
4.7  / 51149 reviews
Likely to sell out

Tour Ground Zero in NYC and hear firsthand accounts of heroism from a New Yorker with a personal connection to 9/11. Upgrade for a skip-the-line ticket to explore the artifacts held at the 9/11 Museum.

About this activity

Free cancellation
Cancel up to 24 hours in advance for a full refund
Reserve now & pay later
Keep your travel plans flexible — book your spot and pay nothing today.
Duration 1.5 - 4 hours
Check availability to see starting times.
Live tour guide
English
Wheelchair accessible

Highlighted reviews from other travelers

D
Dene – United Kingdom

We really did enjoy our tour guide patsy. She was very knowledgable and very approachable on this tour.,she has hands on experience to what happened on that awful day with the twin towers and we learnt a great deal by her telling us more than we ever would have expected.

D
Dene – United Kingdom
K
Karen – United Kingdom

Jason was a brilliant guide very knowledgeable and interesting in how he told of tragic events and the aftermath of 911.

K
Karen – United Kingdom

Experience

Itinerary

  • Timeline stop icon

    2 starting location options:

    209 Broadway, St. Paul's Chapel of Trinity Church Wall Street

  • Timeline stop icon

    St. Paul's Chapel

    Photo stop, Visit, Sightseeing (30 minutes)

  • Timeline stop icon

    9/11 Memorial Pools

    Visit, Guided tour, Sightseeing (30 minutes)

  • Timeline stop icon

    Oculus Center

    Photo stop, Sightseeing (20 minutes)

    9/11 Museum

    Visit, Self-guided tour (2 hours)

    Optional, Extra fee

  • Finish at:

    9/11 Memorial

Main stop

For reference only. Itineraries are subject to change.

Highlights

  • Tour the 9/11 Memorial and learn about Ground Zero.
  • Hear a firsthand account of 9/11 from your local guide.
  • See the largest man-made waterfalls in North America.
  • Visit the Survivor Tree, a symbol of resilience.
  • Upgrade to skip the line to see the 9/11 Museum.

Full description

Visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience. Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts that enrich your experience following our guided tour. If you select the 9/11 Museum entry option, your tour will include timed entry tickets to minimize waiting times. The entry time will be scheduled for the end of your tour, but the entry time may vary depending on the day's availability.  Please note that this is not a guided visit. Visitors can explore the exhibitions at their own pace and take time to honor the memory of those who perished. The 9/11 Museum contains artifacts from the events of 9/11 and you can also listen to recordings from people who were there on that day.

Includes

  • Local guide with a personal connection to 9/11
  • Tour of Ground Zero, including outside St. Paul’s Chapel
  • Guided visit to the 9/11 Memorial
  • 9/11 Museum skip-the-line entry ticket (if option selected)
  • Tips

Select participants and date

Participants

Date

Meeting point

Please meet your guide outside St. Paul's Chapel on 209 Broadway (between Fulton & Vesey Streets). They will be there 15 minutes before the tour starts and they will be wearing an orange hat.

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Important information

What to bring

  • Comfortable shoes
  • Weather-appropriate clothing

Not allowed

  • Luggage or large bags

Know before you go

  • Activity Policies:
  • Please arrive 15 minutes early.
  • Just tell the guide your name, there's no need to print out the ticket.
  • Activity takes place rain or shine: The tour runs regardless of weather conditions. In the rare situation where the seller is forced to cancel the event, ticket-holders will be allowed to reschedule to another time (subject to availability) or offered a refund.
  • Activity takes place outdoors: Dress appropriately for the weather - downtown Manhattan is particularly windy.
  • Entrance into National 9/11 Memorial requires airport type security check-in. Do not bring anything you can't bring onto an airplane.
  • Please note: The tour is wheelchair accessible.

Customer reviews

Overall rating

4.7 /5

based on 1149 reviews

Review summary

  • Guide
    4.9/5
  • Value for money
    4.5/5
  • Service
    4.7/5
  • Organization
    4.7/5

Filter

By star rating

Sort by:

D
Dene – United KingdomDecember 11, 2024  – Verified booking
We really did enjoy our tour guide patsy. She was very knowledgable and very approachable on this tour.,she has hands on experience to what happened on that awful day with the twin towers and we learnt a great deal by her telling us more than we ever would have expected.
Helpful?
K
Karen – United KingdomDecember 9, 2024  – Verified booking
Jason was a brilliant guide very knowledgeable and interesting in how he told of tragic events and the aftermath of 911.
Helpful?
B
Bronagh – IrelandDecember 1, 2024  – Verified booking
Liz was fantastic! so knowledgeable, engaging and energetic!!
Helpful?

Product ID: 25805

Activity provider:911 Ground Zero Tour

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