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  4. 9/11 Museum

New York: 9/11 Memorial and Museum Entry Ticket

Product ID: 109024
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Due to the COVID-19 outbreak, tours, attractions, and venues in this location may be temporarily closed. For current New York State travel protocols related to COVID-19, visit coronavirus.health.ny.gov
Reflect on the events of September 11, 2001 when visiting the poignant 9/11 Memorial & Museum. Listen to personal stories of remembrance & resilience following the terrorist attacks.
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Mobile ticketing
Duration 1.5 hours
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Audio guide/headphones
Spanish, Chinese, English, French, German, Italian, Japanese, Portuguese

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  • See artifacts from the devastating attack on the World Trade Centers and honor the memory of those whose lives were lost
  • Hear personal stories of remembrance and resilience
  • Pay your respects at the twin reflecting pools at the 9/11 Memorial and see the amazing Survivor Tree which survived the terrorist attack
Full description

COVID-19 Update

Due to health and safety regulations, this itinerary may change. See Know before you go for the latest updates.

The 9/11 Museum
The museum displays over 10,000 monumental artifacts linked to the events of 9/11 and is made up of three permanent exhibition sections:

• The Historical Exhibition has three parts: the Day of 9/11, Before 9/11 and After 9/11. It tells the story of what happened on 9/11, including the events at the World Trade Center and the Pentagon and the story of Flight 93. 
• The Memorial Exhibition "In Memoriam", commemorates the lives of those who perished on September 11, 2001 and February 26, 1993 and provides visitors with the opportunity to learn about the men, women and children who died.
• The Foundation Hall is a room of massive scale, which houses both the last column and the slurry wall. 

The 9/11 Memorial (Free Entry)

The “National September 11 Memorial” is a tribute of remembrance and honor to the nearly 3,000 people killed in the terror attacks of September 11, 2001 at the World Trade Center site, the Pentagon, as well as the six people killed in the World Trade Center bombing in February 1993. 

The memorial’s twin reflecting pools are each nearly an acre in size and feature the largest manmade waterfalls in North America. The pools sit within the footprints where the Twin Towers once stood. The names of every person who died in the 2001 and 1993 attacks are inscribed into bronze panels edging the memorial pools.
  • 9/11 Memorial Museum timed entrance ticket
  • Access to all the Museum's exhibitions
  • National September 11 Memorial and "Survivor Tree" (free entry)
  • 9/11 Memorial & Museum $2 service fee
  • Free Wi-Fi
  • State of the art air purification system that regulates the air quality
What’s Not Included
  • Transportation
  • Guided tour
  • Food and drink
Not suitable for
  • Children under 10 years

Prepare for the activity

Meeting point

The Museum and Memorial are located at the World Trade Center site located at 180 Greenwich Street.

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Important information
What to bring
  • Headphones
Not allowed
  • Unaccompanied minors
Know before you go
• Due to ongoing COVID-19 preventative measures, the Museum is a 1-way experience. Coat-check facilities, interactive exhibit components, audio guides, and guided tours are not available at this time. The onsite cafe is temporarily closed. Each elevator cab is limited to no more than 2 people or a single party

From US$ 28 per person

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