Guided tour

New York: 9/11 Memorial, Ground Zero & Optional Museum Entry

New York: 9/11 Memorial, Ground Zero & Optional Museum Entry

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From US$ 29.99 US$ 17.99 per person

Take a poignant journey back in time on a 2-hour walking tour of New York's 9/11 Memorial and site of Ground Zero. Pay your respects to the fallen heroes and pause for reflection at different monuments. Get an optional entry ticket to the 9/11 Museum.

About this activity

Free cancellation
Cancel up to 24 hours in advance to receive a full refund
Covid-19 precautions
Special health and safety measures apply. Learn more
Reserve now & pay later
Reserve now & pay later to book your spot without any charges today. Learn more
Duration 2 hours
Check availability to see starting times.
Skip the ticket line
Live tour guide


  • Pause for reflection at the 9/11 Memorial
  • Learn about the symbolic design of the new World Trade Center buildings
  • Hear about the World Trade Center before and after September 11, 2001
  • See beautiful, but often overlooked, memorials in the area
  • Experience the rebuilt World Trade Center from the inside and out
Full description

Covid-19 Update

Due to health and safety regulations, this itinerary may change. See Know before you go for the latest updates.

Visit the site of the World Trade Center on a poignant walking tour of the monuments and memorials to those who perished and survived the terrible events of September 11, 2001. Start at St. Paul's Chapel, and learn about the important role it played in the aftermath of the attacks. Go to 9/11 Memorial Plaza and pause for reflection at the memorial pools. Get detailed descriptions from your guide about each monument, from the design of the pools to the architecture of the new World Trade Center and its symbolic use of materials, light and reflection.   Pay your respects at the Fireman's Memorial and American Express 11 Tears Memorial, often missed by those who visit on their own. Get an up-close look at the reconstruction of the site as you visit Brookfield Place and see The Oculus, the 4-billion dollar centerpiece of the new World Trade Center transportation hub. Following the walking tour of the area you'll enter the 9/11 Museum where you'll learn more about the terrible events independently on a self guided visit (Museum option must be chosen at time of booking. You will receive your tickets for the 9/11 Museum from your guide when you arrive for the start of the walking tour.) See more than 23,000 images and 10,300 artifacts that tell the story, and hear some of the 2,000 oral histories of those killed, mostly provided by friends and families.
  • 2-hour walking tour of the 9/11 Memorial and Ground Zero
  • Licensed guide
  • Entry ticket to the 9/11 Museum (if option is chosen at time of booking)
  • Entry ticket to 9/11 Museum (unless option chosen at time of booking)
  • Entry to the One World Observatory
  • Gratuity for the guide (optional)
Covid-19 precautions

You must book this activity online because the ticket office is closed

Traveler requirements
  • You are required to bring and wear a mask

Select participants and date



Meeting point

St. Paul's Chapel, New York. Meet inside the gates in the churchyard behind the chapel (near the Bell of Hope, look for your guide with a green flag). If the gates are closed, the meeting point is outside the gates on the corner of Broadway and Fulton Street.

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Important information

Not allowed

  • Weapons or sharp objects
  • Alcohol and drugs

Know before you go

  • Due to ongoing COVID-19 virus preventative measures, the 9/11 Museum is currently operating at 25% capacity and only open Thursday through Monday
  • This tour is wheelchair accessible
  • Walking tour is approximately 2 hours long
  • There are opportunities to sit, but guests should be able to stand and walk for long periods
  • Museum admission guests must provide proof of vaccination and ID as outlined in the COVID protocols section
  • For those taking the walking tour, you will not need to show proof of vaccination but must wear a mask in all indoor areas and whenever in the presence of the guide or other guests
  • For guests entering the museum: You must provide proof of vaccination and photo ID as outlined in the COVID-19 Info section of the tour description
Customer reviews

Overall rating

4.7 /5

based on 329 reviews

Review summary

  • Guide
  • Value for money
  • Service
  • Organization

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Emotional tour

So, the only reason for the 4 stars is that I took this tour one other time and in that tour we learned a lot more facts about the construction of the memorial. This tour was more emotion driven. The other tour had both which I preferred. I will say that I did learn some new facts as Debbie took us on a different walking path.

August 31, 2019

Enthralling from start to finush

Debbie is a wonderful guide. Sensitive, funny and so full of knowledge about 9/11,before during and after. She showed yes things, places and info we'd never know, heard of or found if left to our own devices. Would I recommend her walking tour? This is a not to be missed tour. Your be shocked how quickly the 2 hours passes and be so glad you gave Debbie your time. She's a wonderful person, great energy and an amazing guide. As a local she can tell you exactly how it went down and some. Not to be missed. X

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May 31, 2019

A sobering but up-lifting experience. So much hatred from the terrorists, but so much goodness & love from ordinary citizens; the dedication beyond the call of duty from the firefighters & the police. The marvel of St Paul’s Chapel, that tiny church surviving amidst all that horror. The exhibition gives thought & conveys the shock of that terrible day in 2001 without overwhelming the visitor. Such a beautiful, sunny autumn day & yet man used it & filled it with evil &hatred. The museum’s display takes me right back to the disbelief I felt here in England on hearing the news.

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May 10, 2019

Product ID: 106879