The boat tour in itself was great. However, the booking experience via Get Your Guide was bad. For example, first time I went to the side it said after I added my credit card that the transaction had failed. I did it again and it got through the second time. shortly after I received a confirmation for 2 bookings instead of one. Even thought the site said that I can cancel a transaction I got the message "your cancellation window as expired" literally 5 after I got the confirmation email. Not only is your UX clunky and faulty and I had to call to cancel the transaction. In total it took me three calls for the cancellation. The number on the site got me to the tour operation who said I would need to call the 3rd party booker "you". Then I reached someone who was super nice, but I could not understand the accent. So I had to call again. Overall, it was too much work and not seamless. Also, when canceling a transaction is made so hard it makes me suspicious of the site. Best, Katharina L

The overall experience was great. If you want to see the Alligators, suggest to book tour on a warm day if possible (we were able to see 13 alligators, 1 crane, 3 turtles, 1 rattlesnake) . The propellers on your boat and the others can be deafening and not enough provided headphones; claim your pair early on. Take Benedryl while on the charter bus going to the activity to prevent sinus headaches.