The National WWII Museum is New Orleans' top attraction. Re-live WWII through exhibits, multimedia experiences and thousands of personal accounts.
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When we went to collect the passes from 414 canal street the woman that we had to deal with was the most unhelpful person we have ever met. All she said was that we had to phone to make all our own reservations. She booked us on the city tour but didn’t then tell us we had to go & see her for wrist bands later on in the day. The phoning for reservations was a little stressful but luckily enough our hotel did that for us
The pass was great and easy to use once we had it in hand. the process to get it off of our phone and into our hand was ridiculous. They need to update their instructions to inform you to print the passes prior to going to your pick up location or update their technology to be able to scan from your phone. Having to find a place to print the passes was the most frustrating part.
The museum was clean & well laid out with exceptional staff/volunteers who were friendly & knowledgeable. We enjoyed the Union Pacific Train experience as you arrive! The exhibits were very thorough, nice mix of text & visuals and easy to learn and understand for all levels of WWII knowledge!
The passes were easy to pick up on Canal Street. I went to each place the cards were scanned with no problem. Everyone was friendly,open, and very accommodating! One thing if you do the swamp tour, and want to go early in the morning call ahead. Reservations recommend there!
Experience.....Exceptional in every way! Felt emotional in parts because my Dad was in the Army WWII. My Father was in the Navy. My Uncle was in Merchant Marines. And I remember air raids. Lovely remembrance. No suggestions for improvement. 5 STARS PLUS.