National Gallery of Art

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What people are saying about National Gallery of Art

Overall rating

4.3 / 5

based on 540 reviews

We really enjoyed the tour. Everyone at Union Station was extremely helpful. Things can get confusing between catching the blue line, but all you have to do is talk to the staff on the bus. They do their best to make it easy for everyone. The only suggestions for improvement. The web site says hours are until 4 but the last busses run until 5. I would also include an on line map with the on line vouchers and make it clear where you need to pick up the bus. You have to show your on line voucher in order for them to print out your tickets. You would think your on line voucher would be your ticket to show each time you get on and off, but that is not the case. You have to have an actual physical ticket they print out for you.

The tour itself was fantastic and our guide, Cassie, was very knowledgeable. We were very disappointed that we were not picked up at our hotel as promised. We had to Uber at the last minute which was stressful and costly. Sadly, Sally at the office did not pass along the message to the driver to pick us up, nor did anyone pick up the phone when we called to inquire about it.

The tour was perfect. The torture guide, Tyrone, was amazing. He was so knowledgeable and had many unique facts to share. He was funny. My three children (ages 5, 13, and 15)and I were all very impressed. He even captured wonderful family pictures at multiple landmarks. 10 out of 10 would recommend! Being offered bottled water was a plus!

Overall it was a good experience. I liked seeing the staffers at some of the stops. However, it was unorganized at Union Station. I was left at Union Station because the driver said we would leave at 4:10. I arrived from back to the bus from the restroom at 4:08 only to see the bus driving away.

It has an announcement and tells you where you at ( landmark) history about the area and landmarks. They give individual earphones to listen better.I also like the get off and get back on at any of their bus stops , so that was great and.at easy. Mr. James J. Was an excellent tour bus driver .