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What people are saying about Mendoza
Ongoing communication was lacking, we had a guide when picking up guests from hotel and he left the bus without any explanation of what would happen or where we would be going. We dropped two people from our bus at Trapiche winery but the driver indicated we should stay in the bus before driving us to Bodega Lopez. The winery tour was informative but again we were left to our own devices and sent upstairs to the restaurant - there were no staff in attendance, and we stood waiting not really sure if we were in the right place. Once staff appeared, lunch was delicious but when finished we had to wait 20mins, not knowing if our driver was returning and at what time. It was a different bus and driver that then took us to the Olive Oil premises and from there we finally had some guidance and still another bus and driver.The company might like to consider providing written information about what will happen if they don’t have staff that speak English, otherwise, don’t offer a tour in English
We have been on many one day horseback riding trips in the past where you sit on a horse and just follow along on a well worn trail; this trip was nothing like that. It was a true horseback riding adventure. Our three day and two night adventure was amazing! We were picked up promptly from our hotel at the agreed upon time and the trip went smoothly from there. Our guides, Diego and Nico, were excellent horseman and helped us feel right at home with the horses. The horses were very well trained and patient with us. All of the meals were delicious and were a great sampling of Argentine cuisine. We were able to meet and get to know many wonderful local people at the two ranches that we stayed at while on the trail. Thanks to our guides instruction, by the end of the trip, we were able to handle and saddle our own horses, and even though we are in no way experienced riders, we felt like we had really improved our riding abilities and felt very comfortable with the horses.
Todo muy bien con el servicio, nos recogieron a tiempo, buena coordinación. Nuestra guía fue muy amigable y estaba siempre pendiente de nosotras. Lo único que mejoraría es el detalle de las bodegas a visitar que no figuraba en la descripción del tour, y que el almuerzo y degustacion decia que era en la Bodega Zuccardi, pero era en verdad en la Bodega Santa Julia que es de la familia Zuccardi pero NO es lo mismo.
Nice tour, nice guides, a few issues though: when we reached the first yard, the tour had already started so we only could assist the last 5 minutes. Also we did book the tour in Portuguese language but only Spanish was offered.
It was a fantastic trip, but was disappointed that we went to Santa Julia and not the Bodega Zuccardi Valle de Uco as described on the advertisement. This should be changed immediately as we were expecting to go there.
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