The trip was disorganised. It was supposed to start 9am with request we get to the meeting point 15 min earlier. Well we didn’t leave till 9.40 due to heavy traffic delaying arrival of buses according to the staff. Luckily I had chosen the full day at Toledo trip as I had read reviews that discouraged the combined Avila, Segovia Toledo trip because of rush to try to cover all three places. The return trip home was also a mess with people trying to rush onto just one bus which once again arrived late on a hot day. The poor guide only had her list of customers on her iPhone and struggled to find peoples names. I would suggest the company should try printing out the list on an A4 sheet to help with this problem and perhaps give people wrist band colour coded at the start of the day to allow a speedy way of identifying who belongs to which tour! The tour guide was informative but the lack of organisation put a damper on the day.

If your on the 1/2 day tour it helps to have a map or use your smart phone GPS to get back to the bus pickup point,listen carefully to your guide,they will point out landmarks to help guide you back,the guide was exceptional, it was embarrassing to be with people that did not tip the guide,the most important part of a good tour,to the tour guide, is the gratuity,these guides ,just like restaurant and hotel staff depend on the generosity of the public, to live. Remember to tip your guide.

Great tour very organised and the tour guide Jesus is very knowledgeable of the place. We had enough time in Toledo such a magnificent place. We loved it. Bus transport was excellent and orderly. Bus drivers are kind and patient. I would recommend this your to anyone would love to visit Toledo.