Nice trip with the family, we will definitely do it next time we come to Lübeck. The staff were nice and accommodating. We had booked a trip, but were allowed to get on an earlier one. We were not aware that you could only pay for drinks in cash. It was a shame, because it would have been even better if you could have enjoyed a beer/soda at the same time. I would have liked that when booking, you also order and pay for drinks for the trip.

Booking, organization and process was fine. The statements and explanations could have been more detailed. There were 18 of us attending a family reunion ranging in age from 6 to 66. There was no need to have a food or drink menu as there was very limited choice and not off the menu. Otherwise the trip is recommended.

I had pre-ordered online. The originally booked tour left earlier, so I missed this ship even though the trip was already paid for! As an alternative, a tour in a boat without a roof was offered. Although cheaper (instead of my or 14 € only 10 €) there was no refund. The tour itself was very informative and entertaining. The guide explained the important sights with a lot of wit and charm.