The actual boarding process in Munich was very confusing & could be handled a LOT better. Even though two of their employees viewed our voucher, we ended up on the wrong bus & had to contend with a very rude & arrogant tour guide. When we arived at Linderhof Castle, I asked if this sort of mix up had happened before. His response, "Yes." When I asked how it was fixed, he responded by saying, "It cannot." I immediately made my displeasure known... quite vocally. By the time the Linderhof tour was over, this tour guide introduced me to another guide, who was from the correct bus, and we then joined the correct tour. From then on, it was great. The original tour guide was also observed in a heated discussion with a pair of American girls who'd been split off from their friends in Munich. I don't know what the outcome of their issue was, but I observed him bieng as rude and arrogant to them as he had been to me. In view of this, I would not recommend Grayline Tours to anyone.

If you're looking to see multiple castles in Germany, go for the VIP tour! We went with a group of 6, and we had a blast. The bus was roomy, comfortable, and stocked with snacks, drinks, and even happy hour wine and beer. Our driver was excellent and drove very carefully on some of the super-curvy roads - no Dramamine required. The schedule was tight, so you don't get to really wander much, but you do get lots of direction and everything is very efficient. It's not a tour for dawdlers or those who like to explore away from the group. The castles were gorgeous (even under lots of construction), and our tour guide was helpful and knowledgeable. One minor complaint is that there was a LOT of talking by our guide on the bus, pretty much non-stop for the entire duration of the tour, and I would have preferred some time to just drink in the scenery, enjoy some music, or chat with my friends without a constant drone of (semi-related) facts. That said, it was still a great time!

Guide was very good and tour was well organized. It is a lot to get in and visit to Oberammergau was frustrating ... 40 minutes including bathroom stop was unrealistic. Four hours at castle could be reduced to 3 1/2 and Oberammergau increased to hour and fifteen. That being said could still recommend.

The trip is well organized and the bus service is very comfortable. The itinerary felt a bit rushed as it would have been nice to spend more time at both the castles. The village stop in between was nice but would have preferred more time at the castles.

This tour was so much fun. Linderhof Palace is a lovely little place and the drive there was amazing. The view of the valleys and the Alps was breathtaking. Linda made the journey so much fun. Ahe is a massive assit to Grayline.