What wasn’t great was the confusion around the pick up point. I booked my tour online and what was offered were 2 pick up points, one by the Dio,o, the other at Stazione Centrale. On receiving the Mobile Voucher, the pick up point highligted was the only the one at the Duomo. We took at taxi there at the cost of 11€, and to our surprising the independent tour guide said we would going soon to collect the others from the Stazione Centrale. We were annoyed to say the least, as we were staying within 7mins walk to the station and could have saved both time and money by walking there, which was what we were planning on doing. Please get the mobile voucher updated to show both options to customers to stop this confusion. The tour leader was not interested in mentioning this to his employers.

Great day tour! Alice ..the guide was great. She was very informative and gave lots of historical details. We used the public boat transportation making stops along the way to picking up local passengers. Also, to see the beauty of the mountains and the small villages from the lake was picture perfect! But the weather was not with us and it was overcast, rainy and cloudy which did spoil the experience at Lugano & Como. We spent some time in Bellagio walking the narrow streets, shopping and having fantastic lunch.

We really enjoyed our trip to Lake Como. The guide and driver were very friendly. We spent a couple of hours in Como and then had a boat trip to Ballagio. The only issue was that we were unable to hear the guide through our headsets because of the noise of the engine on the boat. We then spent another couple of hours in Ballagio before heading back to Milan via the church at the cycling museum. A great way to travel to Lake Como from Milan and see a couple of the towns on the lake.

Me and my husband didn't like a headphones very much. Also the whole system of it. The guide was always looking her own way and just talking in to the headphones. We didn't feel a connection or a close relationship. The restaurant that was recommended in Bellagio was very expensive and I would say nothing special. We really had a better experiences about the restaurants on another similar trips.

Full day trip, well informed every step of the way, fantastic views, can't fault anything, plenty of time to wonder off for lunch or see other interesting things. Bus driver was amazing weaving in and out of the narrow roads, also the guide was excellent at explaining the history and other interesting things. Excellent time keeping throughout the day.