City card

İstanbul Welcome Card

Activity provider: Istanbul Welcome Card
City card

İstanbul Welcome Card

Activity provider: Istanbul Welcome Card

From US$ 95.93 per person

Benefit from a flexible card including public transportation, entrances to top museums, guided tours at Hagia Sophia, Topkapi Palace, Basilica Cistern, a Bosphorus cruise, and an audio guide app.

About this activity

Free cancellation
Cancel up to 24 hours in advance for a full refund
Reserve now & pay later
Keep your travel plans flexible — book your spot and pay nothing today.
Covid-19 precautions
Special health and safety measures are in place. Check your activity voucher once you book for full details.
Valid 7 days
from first activation
Skip the ticket line


  • Benefit from free hotel delivery
  • Visit Hagia Sophia, Basilica Cistern and Topkapi Palace with a historian guide
  • Enjoy a cruise on the Bosphorus
  • Make use of 10 transportation tickets
  • Pay less at top sights, attractions and activities
Full description

When you arrive in Istanbul your welcome package will be waiting at your hotel for you. Inside the package, find your card loaded with 10 rides for public transportation and vouchers to join the Bosphorus Cruise, Hagia Sophia, Basilica Cistern, and Topkapi Palace tours. Skip the lines and explore the Basilica Cistern, and the Topkapi Palace with a historian guide. You will have fun on a cruise along the Bosphorus and witness breathtaking views over the shimmering waters of Istanbul's magnificent river. See bridges, palaces, fortresses, seaside residences and, many other historical places. Travel around the city with 10 transportation tickets including metro, tram, ferry, funicular, bus, and metrobus. Take advantage of numerous discounts at many top attractions across the city and discover museums with the included audio guides at your own pace.

  • Free hotel delivery
  • 10 transportation tickets
  • Skip-the-ticket-line entry to several museums and attractions (except Hagia Sophia)
  • Guided tours of the Hagia Sophia, Basilica Cistern, and Topkapi Palace
  • Discounts at top sights, attractions, and activities
  • Bosphorus cruise
  • Audio guide app in 8 languages
  • City map
  • Delivery to Airbnbs, apartments, or areas outside Istanbul

Select participants and date



Meeting point

Your card will be at your hotel when you arrive. The activity provider will contact you and get your hotel details so they can send you the card on time. Delivery to Airbnbs, private apartments, or outside Istanbul is not available.

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Important information

Know before you go

  • Your card will be valid for 7 days hours after first use
  • The lines at Hagia Sophia cannot be skipped
  • Hagia Sophia tour: Daily at 10:00 AM, 11:30 AM, 15:00 PM. Fridays only at 10:00 AM
  • Topkapi Palace tour: Daily except Tuesdays at 10:00 AM, 12:00 PM and 14:00 PM
  • Basilica Cistern tour: Daily except Sundays 12:30 PM, 1:30 PM and 15:15 pm
  • 90-minute Bosphorus Cruise: daily every hour between 10 AM and 5 PM
  • There is no skip-the-line entry at Hagia Sophia
Customer reviews

Overall rating

4.1 /5

based on 116 reviews

Review summary

  • Transportation
  • Value for money
  • Service
  • Organization

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There was a minor hiccup in getting my card delivered to the hotel. They would ask for your hotel address at check out but you’d still need to email them your hotel address. I find it such an unnecessary step since I’ve already input the address at checkout.

March 26, 2023

The Istanbul Welcome Card is a great way to introduce the city to anyone who has not visited before. You can use the museum pass and travel card along with the optional guided tours as flexibly as you wish. The two guided tours led by Emre of the Topkapi Palace and Hagia Sophia were both very good giving a fascinating insight into the history of these sites and their features. One criticism is the instructions for activating the travel card via SMS text. This is not necessary and unless you have a Turkish registered phone number is not possible. The code you require is the HES code which is supplied on completion of the visitor locator form which you must complete before entry to Turkey - no SMS text is required.

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March 26, 2023

Cards delivered to our hotel as promised. The tour guides were excellent with the Museum Pass and very knowledgeable and friendly. The Istanbul card easy to use on the public transport all over the city. I recommend to everybody to get these cards, they make your life a lot easier. 10/10 Thank you!

March 26, 2023

Product ID: 165510