It was easy enough to find the meeting point for this trip, and although we had to wait a while for the buses to arrive from Zurich, once they arrived everything was very easy. Dario, the tour guide, was really friendly, and full of interesting information, and did a good job of keeping everybody together until we got to the top. At Jungfraujoch the panorama film experience was not open, but everything else was. We had about 2.5 hours at the top (which, despite what Dario said, would have been enough to do the exterior walk on the map - but I can see why it is discouraged, since there wouldn't be enough time to do that and everything else). Unfortunately it started snowing quite heavily, and the outdoor areas were closed off, so for the final 45 minutes - 1 hour, there was not much to do save to sit in one of the restaurants, while waiting for the group to meet up again and head back down the hill. I left the group a little early, at Lauterbrunnen, due to where I was staying.

Overall our experience was pleasant. I thought the top of the mountain was far too touristy and too crowded. The food was terrible! I also didn’t like the way they herded you into all the under ground displays. I wish they had way more outside viewing and sitting areas to enjoy the view. I also did not like having a Chinese interpreter when I signed up for an English speaking tour. There were no translations in French, Italian, German or Indian, so why Chinese?

Tour went smoothly, although it was much larger tham I anticipated (about 60 people). It worked out fine but as the guide did a good job and tourmates respect the meeting time. I can see it is very difficult to manage such a large group with one guide and the meeting point is really busy so it's almost impossible to keep track on headcounts.

The tour guides were amazing (especially Peter) and very knowledgeable about every second of the tour route. Once on tour the option to upgrade to actually going to the top of europe was offered which highly benefitted the tour but should be better communicated online. Overall amazing and definitely worth the upgrades

Keep your camera ready all the time, the whole way return can see a lot of stunning views, great value. Choose a better season without raining, then you may see more beautiful views with sunshine, but we were able to see snowing at the top of Jungfrau this time during rainy day.