City tour with starting difficulties

First a praise, the online ordering and processing was great, on the day of the tour there was a reminder by email, class, good service! But why wasn't they informed about the changed route at the jetties? We actually wanted to start there ... well, the rain was our bad luck .. we (4 people) started at the main station and had a very informative trip with a harbor tour to the ship parade.

Our trip at 9.25 a.m. was canceled and we stood in the rain without a message as to whether the bus was still coming. After we called, we were told that the first trip was canceled when the bus was there and it was wet and cold outside, we were told that the heating in the bus did not work and the seats on the upper floor were all wet. But the tour was ok.

The bus ride was good, the harbor ride was one-of-a-kind! :)

The bus ride took us through the most important parts of Hamburg. The young guide on the bus loved sharing details and mainly addressed the younger participants. The information was ok. Not too many historical facts, focused more on tips on the nightlife, shopping, where to find celebrities, etc....but the harbor ride broke us out of that! First we got to choose between a small boat and a bigger ship, and of course in doing so you also chose between different routes. The tour guide on the big ship was a real Hamburg bombshell! :) His awesome information was full of fun and humor, so we never got bored! :)