Ground Zero Museum
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Ground Zero Museum: Tours & Tickets

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Ground Zero Tour and 9/11 Museum Entry Option

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Duration: 90 minutes – 5 hours
122 Reviews

Visit Ground Zero, the 9/11 Memorial, and other historic locations as you hear stories of tragedy, heroism, and hope from guides with a personal…

Duration: 90 minutes – 5 hours
Likely to sell out
From $35
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Features of the Ground Zero Museum

This museum is the ultimate collection of artifacts, photographs, and history surrounding the attacks on the World Trade Center and American civilians. Here is what is not to be missed.


Relatives and friends of those who perished have donated intimate belongings to build up a human portrait. Items donated or used by rescue teams are also on show.

Historical Exhibition

Divided into pre-9/11 and post-9/11, this exhibition portrays the impact the events had on the United States and the rest of the world.

First-hand accounts

Listen to audio bites from survivors and rescue teams - personal and moving accounts of what happened on September 11th.


Gary Suson was the official photographer during the fire union's recovery. His work includes the famous pictures of firefighter Oscar Garcia kneeling on the ground.

Wall of Faces

This wall is covered in almost 3000 photographs of people who died that day - a pictorial demonstration of the devastating loss.

Ground Zero Museum: Our Tips

How long should I spend there?

You should set aside about three hours to manage to see the museum, plus other sections of the 9/11 Memorial.

Is photography allowed?

Photography is permitted as long as it is for private use and there is no flash.

Good to Know

  • When to visit
    Sunday to Thursday, 9:00AM to 8:00PM, Friday and Saturday, 9:00AM to 9:00PM.
  • What is the price?
    Adult tickets are just $24. Tuesdays after 5:00PM are free.
  • Will I need a guide?
    A guide is not necessary in the museum, but check out our options for buying tickets in advance.
  • How to get there
    The museum is located in lower Manhattan, easily reachable from many train lines, depending on your starting point.
  • Additional tips
    Tickets are purchased for a preferred date and time, up to three months in advance.

What People Are Saying About Ground Zero Museum

A vivid and personal view of that day and it's aftermath. Hi

The guide was excellent. He made the tour vivid and personal. The tour was very interesting. Ray was the best!

Ground Zero Tour and 9/11 Museum Entry Option Reviewed by Gisele, 11/22/2016

Heart rending experience about brave people and nation

We were thrilled by the honorable commemoration, including the huge collection of evidences from this terrible event.

9/11 Memorial Museum Entrance Ticket Reviewed by Nirit, 11/12/2016

A must see museum when visiting New York City!

The 9/11 memorial museum really embodies the memories and heartbreaking tells of what happen on September 11, 2001. It is a define must see. If you have any ties to what happen and even if you don't be prepared to experience some emotions while there.

9/11 Memorial Museum Entrance Ticket Reviewed by Terrance, 11/11/2016

AS you would expect, full of facts and info and displayed nicely

If you are going to this exhibit, be sure you get there at least 30 minutes ahead of your ticket entry time. Lines are long and people spend a long time inside - hence - delays occur thru the day. The exhibits are as real as you can imagine it was. Though they could have surely had more, the pieces they had where spot on. There was numerous other exhibits such as videos, photos, etc. that really filled out what happened that day.

9/11 Memorial Museum Entrance Ticket Reviewed by Richard, 10/23/2016

Tour was well done. Helped provide a useful context.

Although rather sobering, tour was very well done and clearly worth doing. Ground Zero and the Memorial Museum are quite impressive. Tour guide was informed and effective. Would recommend.

Ground Zero Tour and 9/11 Museum Entry Option Reviewed by Michael, 10/14/2016

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Ground Zero Museum
Based on 309 reviews by GetYourGuide customers