Guided tour

Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Ticket

Top rated
Certified by GetYourGuide
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Guided tour
Ground Zero 9/11 Memorial Tour & Optional 9/11 Museum Ticket
Certified by GetYourGuide
Top rated
4.7
1244 reviews

Tour Ground Zero in NYC and hear firsthand accounts of heroism from a New Yorker with a personal connection to 9/11. Upgrade for a skip-the-line ticket to explore the artifacts held at the 9/11 Museum.

About this activity

Free cancellation
Cancel up to 24 hours in advance for a full refund
Reserve now & pay later
Keep your travel plans flexible — book your spot and pay nothing today.
Duration 1.5 - 4 hours
Check availability to see starting times.
Live tour guide
English
Wheelchair accessible
Private group available

Highlighted reviews from other travelers

M
Marcel – Netherlands

Our tour guide Dana is telling very passionate about this tour. When you are doing this tour and be as lucky as us to have Dana as your guide, you’ll find out why. It was a great experience! We had separate tickets for the museum so only minimal downside was that we had no time to thank her for the great tour, she had to move on quickly with the people who had the tour including the museum experience.

N
Nancy F – United States

The tour followed by a visit to the 9/11 museum was definitely something that everyone should make time for. Our tour guide Sean was extremely knowledgeable and made it extra special by relaying personal memories of being on site on 9/11 as well as singling out certain individuals described as “ordinary people doing extraordinary things”- making them and the events leading up to the fateful day even more real and poignant. Capping the tour in the museum was so moving, and the displays allowed the viewers to understand the timeline of events as well as the nationalistic swelling of pride and determination to rise above the tragedy and rebuild. This experience is not to be missed.

Itinerary

  • Timeline stop icon

    2 starting location options:

    209 Broadway, St. Paul's Chapel of Trinity Church Wall Street

  • Timeline stop icon

    St. Paul's Chapel

    Photo stop, Visit, Sightseeing (30 minutes)

  • Timeline stop icon

    9/11 Memorial Pools

    Visit, Guided tour, Sightseeing (30 minutes)

  • Timeline stop icon

    Oculus Center

    Photo stop, Sightseeing (20 minutes)

    9/11 Museum

    Visit, Self-guided tour (2 hours)

    Optional, Extra fee

  • Finish at:

    9/11 Memorial

Main stop

For reference only. Itineraries are subject to change.

Highlights

  • Tour the 9/11 Memorial and learn about Ground Zero.
  • Hear a firsthand account of 9/11 from your local guide.
  • See the largest man-made waterfalls in North America.
  • Visit the Survivor Tree, a symbol of resilience.
  • Upgrade to skip the line to see the 9/11 Museum.

Full description

Visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience. Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts that enrich your experience following our guided tour. If you select the 9/11 Museum entry option, your tour will include timed entry tickets to minimize waiting times. The entry time will be scheduled for the end of your tour, but the entry time may vary depending on the day's availability.  Please note that this is not a guided visit. Visitors can explore the exhibitions at their own pace and take time to honor the memory of those who perished. The 9/11 Museum contains artifacts from the events of 9/11 and you can also listen to recordings from people who were there on that day.

Includes

  • Local guide with a personal connection to 9/11
  • Tour of Ground Zero, including outside St. Paul’s Chapel
  • Guided visit to the 9/11 Memorial
  • 9/11 Museum skip-the-line entry ticket (if option selected)
  • Tips

Select participants and date

Meeting point

Please meet the tour concierge outside St. Paul's Chapel on 209 Broadway (between Fulton & Vessey Streets). They will be there 30 minutes before the tour starts and they will be wearing an orange hat.

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Important information

What to bring

  • Comfortable shoes
  • Weather-appropriate clothing

Not allowed

  • Luggage or large bags

Know before you go

  • Activity Policies:
  • Please arrive 15 minutes early.
  • Just tell the guide your name, there's no need to print out the ticket.
  • Activity takes place rain or shine: The tour runs regardless of weather conditions. In the rare situation where the seller is forced to cancel the event, ticket-holders will be allowed to reschedule to another time (subject to availability) or offered a refund.
  • Activity takes place outdoors: Dress appropriately for the weather - downtown Manhattan is particularly windy.
  • Entrance into National 9/11 Memorial requires airport type security check-in. Do not bring anything you can't bring onto an airplane.
  • Please note: The tour is wheelchair accessible.

Customer reviews

Overall rating

4.7 /5

based on 1244 reviews

Review summary

  • Guide
    4.8/5
  • Value for money
    4.5/5

Customer photos

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Recommended
M
Marcel – Netherlands23 March 2025 – Verified booking
Our tour guide Dana is telling very passionate about this tour. When you are doing this tour and be as lucky as us to have Dana as your guide, you’ll find out why. It was a great experience! We had separate tickets for the museum so only minimal downside was that we had no time to thank her for the great tour, she had to move on quickly with the people who had the tour including the museum experience.
N
Nancy F – United States22 March 2025 – Verified booking
The tour followed by a visit to the 9/11 museum was definitely something that everyone should make time for. Our tour guide Sean was extremely knowledgeable and made it extra special by relaying personal memories of being on site on 9/11 as well as singling out certain individuals described as “ordinary people doing extraordinary things”- making them and the events leading up to the fateful day even more real and poignant. Capping the tour in the museum was so moving, and the displays allowed the viewers to understand the timeline of events as well as the nationalistic swelling of pride and determination to rise above the tragedy and rebuild. This experience is not to be missed.
J
Jesse – Netherlands18 March 2025 – Verified booking
Tour was great, the guide (young Tim) was really easy to listen to and was able to bring the sights alive.

Product ID: 25805

Activity provider:911 Ground Zero Tour

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