The activity is great however 2 comments: 1. No need to bring passports contrary to what you say. 2. The fact that we need to collect the tickets and your explanation as to where to get the tickets is misleading. There is a food court and a food hall in the mall. You could give better instruction to At the point, e.g it is at the entrance of the burge. We spent too much time finding it instead of very easy instructions. Thanks.

We went up at 5:30pm to catch the sunset. It’s the most crowded time but was still worth it. The instructions for voucher exchange were unclear and need to be improved on this app. Note there are two different food courts in the Dubai Mall, on two different levels. For this activity you need to find the food court on level LG. (If coming from the Dubai Mall/Burj Khalifa metro stop, turn RIGHT when you enter the mall and go down to level LG.)

We had a great time, it took a while to get through the mall to the Burj entrance and to the lifts. But once we were up the views were great. I do think it’s overpriced for what the experience is though. The fountain display outside which is free was amazing.