Cancún

Airport Transfers

After a bit of an extended "discussion" about revising pick up time at the ferry dock (11:30 a.m. to 12:00 p.m). the drive from Chiquila (ferry pick-up port) to Cancun airport was smooth, comfortable, and we arrived with plenty of time for our 3:40 p.m. flight to Chicago. A discomforting moment, however, was when we existed the ferry pier, and no one was waiting with a sign (indicating our name/agency name) amidst many random taxi drivers. After searching for our driver, I finally located him standing behind a range of parked cars looking at his cell phone. Our name and reservation was in his phone; he was quite accommodating once I found him, but it was nerve-wracking for the 5-10 minutes searching, to feel as if no-one had arrived for our transfer. Central company representatives provided excellent follow up to our request for a 1/2 hour shift in pick-up time. The local representatives never responded directly. Drive was excellent; communication before could have been clearer.