Canary Islands
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What people are saying about Canary Islands

Overall rating

4.8 / 5

based on 353 reviews

A very enjoyable experience, the staff and crew were fantastic, we saw flying fish, dolphins and a whale whilst out on the water, although it took a little time to find them, the crew worked very hard to find them, Highly recommended. The boat is wheelchair accessible, but not for the faint hearted, they have to lift the chair onto the gang-plank which is just wide enough to navigate across, then lift you onto the boat, once on the boat things do improve. There is a ramped entrance into the cabin area, but no designated slot for a wheelchair, but they do accomodate and make the whole experience very pleasant. If you are able to walk a little then this trip is accessible, if not then I would suggest going to Puerto Rico port and checking the access out before booking. I turned up in my compact motorised wheelchair, which is rather heavy and they did manage to get me safely onto the boat, they went above and beyond, but it was a little nerve wraking.

The excursion that was provided by Five Star Boats was amazing. Staff were super friendly and accomadting. However there is a communication problem on the website, i think you need to update the itinary as we paid for the VIP package and due to COVID the boat weren't able to provide towels but obviously its advertised on the website. A few other things that were avertised that didn't happen were the snorking and food was provided but on the website also advertised as a buffet. I understand all the changes were made due to COVID however I think you should make the customers aware of this before they buy without getting the full package. Otherall the excusion was throughly enjoyable and relaxing and was amazing regards.

We booked the half day tour as we only wanted to see the southern part of the island on a tour but due to a lack of numbers owing to the pandemic we were combined with the full day tour. This meant that we had a lunch stop but after the visit to the winery we returned to our hotels with the full day tour completing the remainder of their tour. The communication before the tour was excellent and the tour itself was great, as we expected. Definitely worth the money.

A relly enjoyable excursion! Marta and Ruben are incredible guides who love what they do. Ruben provided a lot of interesting info about the island and the local fauna both in English and Spanish. The snorkeling part was extremely fun. We had the beach to ourselves and could swim and snorkel as long as we liked! On our way back to the port we had a bite to eat on the boat. Would deffenitely recommend it!

Perfekt war dass wir nur 16 Personen waren . Gerade in Coronazeiten. Das Personal sehr freundlich und servicebereit. Alles sauber und coronakonform Nur das Premium Buffet war ein Schälchen aus Plastik mit kalten Mojokartoffeln , ein paar Stücken kaltem Hühnchen und Nudelsalat. Das hätte man schoener anrichten koennen mit mehr Geschmack. Dafür wurde auch ein gewisser Betrag berechnet. Denke ich?