The tour itself was really excellent, the guide was super knowledgeable and kind and it was a 4 hour trip in total. The only reason I gave it less then 5 stars was the light was terrible for any photography (we got there around 10am which was too late for any good photos) and the crowd of people at both locations. Would encourage an earlier tour time for sure.

Kelsey, our driver and guide was fantastic- very knowledgeable and gave us many interesting facts. She had a pleasant voice and was friendly and polite. The windows of the bus were very cloudy and dirty. Also the 2 cup holders in our seat were disgustingly dirty. At almost $100. Per person we expected a bus in much better condition.

Our tour guide, Phoebe was fantastic! The whole thing was great & with the shuttle and roam systems sold out we felt lucky to get this tour booked so close to when we wanted to go. As hikers/photographers the only reason i gave 4 vs 5 stars was cuz I’d have liked was a little more time at each lake than we had because @ 45 min each stop - it felt rushed to try to take in & absorb or venture more around Lake Louise and Moraine. I understand there’s only so much can be done in a 4 hour window which ended up almost 5 hours total- so if you want longer to canoe or hike around this may not be the best option. Also would have been nice to know we could’ve been picked up at the free train area parking versus bus area where we paid 20 for 4 hours. If paying for timed parking add an hour extra to avoid ticketing for being later back from said your time.