Our booked time slot was changed less than 24hrs before so I wouldn't of qualified for a cancellation refund. As we were using public transport I subsequently lost money of our booked bus as it was too late also for a refund, so I had to rebook a return journey. When we arrived there was obviously a large crowd outside and there was noone wearing anything suggesting they were from Get Your Guide, but we luckily managed to find someone who had our tickets. The guide showing us around was fantastic and explained so much and took her time so everyone in our group could see and hear at each stopping point. It was a very emotional day but one I think everyone should see, to pay their respects, so well worth the visit.

We booked a tour for 11:00 am. Less than 24 hours before our tour, we received an email, the tour time changed to 12:15. When we arrive for the 12:15 tour, it es changed to 1:00 pm. Absolutely ridiculous!!!! Fortunately, our tour guide provided an insightful and informative tour.

Overall it was a good thing to have a guide, who provided information that one wouldn't have otherwise. I did feel, however, that the tour was rather rushed at times, though I appreciate that there is a lot to get through in a relatively short space of time.