This was a really easy way to get our tickets. The Accademia is one of the busiest museums - a line around the block - and without a reservation, there's almost no chance of getting in. We waited too late to make our own individual reservations, so we paid just a few euro more for a ticket through GetYourGuide, and it was definitely worth it. We received our digital booklets on time, and our guide was easy to find on the day of.

We purchased the audio guide which was very difficult to follow. The front desk told us to follow the numbers but there were no numbers and we had to guess at what we were seeing. We had to skip around until we found the number that talked about David. The information that was given seemed very basic.

Skipping the line is a huge help in an attraction as famous as the Accademia. We were very pleased with the value. But there are two reasons we’re not giving a full five stars, and GYG/ ACCORD Italy Smart Tours, please note this for improvement. It would have been extremely helpful if the rep from ACCORD Italy Smart Tours had had a flag or prominent sign - we wound up having to wander about the entrance, asking people who turned out to be from other companies or attendants from the gallery, if they were from ACCORD. Fortunately the attendants are familiar with all the guide companies and informed us that the one from ACCORD would be wearing a yellow shirt (which turned out to be a yellow safety vest). The other is that we were never informed as to what link or app or other electronic lead to obtain the digital booklet. So, yes, good value, but room for improvement on the initial experience.