9/11 Memorial
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9/11 Memorial: Tours & Tickets

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What to see at the 9/11 Memorial

The 9/11 Memorial is a place where you can learn about the terrible events of September 11th, 2001, and reflect on what it means to you - either as an American, or as an international visitor. What are some of the points not to be missed?

Twin Reflecting Pools

Two one-acre pools, with biggest artificial waterfalls in North America, stand exactly where the Twin Towers were. The names of those who died are listed on the pool walls.

Facing Crisis: America Under Attack

This film examines the day's events, compiling interviews with prominent figures such as George W. Bush. It runs daily every half hour, lasting for about a quarter of an hour.

Survivor Tree

This callery pear tree amazingly survived the downfall of the buildings. It was restored and is now a symbol of rebirth. Its seedlings are donated each year to communities in need.

Foundation Hall

This huge room contains one of the original, surviving walls of the World Trade Center as well as the Last Column, standing at 36 feet and decorated with recovered remnants.

Ground Zero Museum

The museum allows you to interact with artifacts and voice clips from September 11th.

9/11 Memorial: Our Tips

When should I go?

The outdoors parts are probably best experienced when the city is not covered in snow. Summer is of course tourist season, so note that it will be more crowded then.

How should I behave?

Be as quiet and respectful as possible, as some visitors - including those who knew victims - will want to use it as a place to quietly reflect.

Can I bring children?

The exhibitions may not be appropriate for children under the age of 10 - especially if they are liable to make a lot of noise.

Are there any special procedures before entering?

Security screening is mandatory before entry. Only bags measuring under 8 x 17 x 19 inches are permitted inside the memorial - larger bags can be stored.

Good to Know

  • When to visit
    Open daily, 7:30AM to 9:00PM.
  • What is the price?
    The memorial is free to visit, but the museum carries an entrance fee.
  • Will I need a guide?
    It will definitely help. Might be worth it to check out these best-selling tours.
  • How to get there
    The memorial is in Lower Manhattan and is easily reachable by foot from nearby hotels, or various subway stations.
  • Additional tips
    • Not recommended for children under 10.
    • It is important to stay respectful during your visit.

What People Are Saying About 9/11 Memorial

An exhibition build on fear, love and tears!

Very interesting and fantastic well performed exhibtion. I was so moved by every part of it.

9/11 Memorial Museum Entrance Ticket Reviewed by Barbro, 02/14/2017

Great to get in so quickly and avoid the long lines

This was the most hoped for exhibit to be memorable, but instead, it was the least emotional. Big cold empty spaces /walls with few really meaningful exhibit items or stories. When you walk in and hear the voices/see the words of people telling you where they were when the buildings were hit, you become emotionally connected - as we all remember where we were. They should have followed with TV film footage on screens showing the actual event, the panic, the fright, the disbelief; the professional rescuers and all the good samaritans and all those incredible stories. Where were they? Young people under 18 yrs will not understand or feel the horrible impact of it all. I was very disappointed. The best building of all is the Oculus by Spanish architect Calatrava- the white dove of hope and peace rising out of the "ashes" of 9/11. It was beautiful!

9/11 Memorial Museum Entrance Ticket Reviewed by Marlie, 02/13/2017

Way too much time looking at the Oculus and other mall...

Amanda was terrific... just too much time at the Oculus and other mall...we didn't have enough time to fully enjoy the museum

New York: 9/11 Memorial Tour and Museum Ticket Reviewed by Matthew, 02/12/2017

Great guide. Well thought out and organized tour.

Tour of twin towers site, PATH train station, St Paul church, pool of sorrow. Explanations throughout

New York: 9/11 Memorial Tour and Museum Ticket Reviewed by a GetYourGuide Customer, 01/01/2017

there was no order getting into the builfing

The tour it self was a 5 star event but getting into One World Oberservation was unorganized. The tour was excellent.

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9/11 Memorial
4.6
Based on 263 reviews by GetYourGuide customers