We met our host at the designated meeting place, she walked us to the entrance, gave us our tickets and a little information and let us be on our way. We are not much for large tour groups, we like to wander at our own pace so this was perfect for us!

Slightly deceptive "skip the line" ticket. We arrived as planned 25min in advance at the ticket exchange location. We wait at a first office which we have to wait 2min without explanation. Then we went to the 2nd office to ask for more information. And there! We are given a sticker with "fast" written and told to wait. There time passes, the time for the meeting passes, we are still waiting. Then finally we get a ticket. We enter the museums and then we have to change tickets again! Well this time it was a lot more, but still. I didn't see the line to buy tickets so can't compare if we saved time. After the museums are really great that's what raised the note I gave! Is it worth it !

This was my first time booking with getyourguide and had a mixed experience. My product selection, my purchase and the sending of my coupon by email worked perfectly. Everything was just as I imagined. However, the cooperation partner on site was more than unprofessional. We were not satisfied with the treatment and I reported it to getyourguide accordingly. Getyourguide's customer service was outstanding. Professional, polite, hard-working and quick. According to the mail, it would take 5 days to process my request, and after 5 days I also received an email including courtesy and an apology. I can respect that, and I would like to thank you for it. I will be happy to give getyourguide another chance on my next vacation