This was my first time booking with getyourguide and had a mixed experience. My product selection, my purchase and the sending of my coupon by email worked perfectly. Everything was just as I imagined. However, the cooperation partner on site was more than unprofessional. We were not satisfied with the treatment and I reported it to getyourguide accordingly. Getyourguide's customer service was outstanding. Professional, polite, hard-working and quick. According to the mail, it would take 5 days to process my request, and after 5 days I also received an email including courtesy and an apology. I can respect that, and I would like to thank you for it. I will be happy to give getyourguide another chance on my next vacation

I booked the visit after being "hammered" on Facebook by the Get you guide ads, hoping it wasn't just one. Instead they proved to be serious and fast despite the thousands of people to manage and convey to their destination. Happy not to have done 3 hours in a row and to have done almost 3 hours of visiting with my family in the wonderful museums and in the Chapel with our audio guides (so we had all the time we wanted). The figure is worth it. In addition, they warned us with a message of the time change of the day after And luckily we arrived before the requested time so we did it more calmly.

Everything perfect, at the meeting point we met our guide (Mr. Paolo) really nice and prepared, you could clearly see the passion he put into his work. He accompanied us with professionalism and sympathy to visit religious but also political Rome without getting bored. I thank him very much for the good experience that made us live ... more than well spent money!