We were able to quickly enter the (sold out) museum. GetYourGuide person in charge was hard to find, looked like regular tourist waiting. On other sites they often wore a flag or t-shirt that you could recognize them by. Fortunately, those in charge of the museum were able to point out her.

The gallery is amazing, mainly because of the Damian Hirst exposition, the classic and contemporary perfectly matched. The assistant only gave us the printed ticket. Big disapointment was the garden/park/lake (not fit for a picnic or laying somewhere to relax). It´s mainly dust, inhospitable area. The pics of the lake mislead us. It´s surrounded by a fence and we only stayed by half an hour. There are working going on, though.

Wonderful museum. You should be interested in a tour, but I think if you visit a museum, you want to know what you see. We did anyway and the guide was very friendly and cheerful. Difficult works of art, beautiful history, definitely worth the effort. Oh yes, the audio was very good and comfortable.