London

Sightseeing Attraction Tickets

The tour itself was great. Friendly staff and my family enjoyed the photoshoot and the video souvenir. However, Get ur Guide made a last minute cancellation 23 days before the day of the tour, saying their "local tour partner did not have enough spots" for my family with the specific time I booked. They emailed me about and I did not see the email a week after. They offered me for another day "if this will work with your schedule" At the time the prices for the tour for another day went up and it was also an inconvenience that we had to change the day. They offered me a discount for the inconvenience, which I accepted. Therefore, ensure when booking with this company, ensure that your booking is confirmed and that there is enough seats/slots.