Playa del Carmen
Bus & Minivan Tours

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What people are saying about Playa del Carmen

Overall rating

4.3 / 5

based on 816 reviews

I had one spare day and wasn't really familiar with things to do. I wanted something challenging and not too touristy. This tour turned out to be one of the most unusual and breathtaking experiences I've ever had. I strongly recommend it if you love to spend time in untouched nature. You get to see a lot of wildlife, well hidden creatures and you learn so much about the caves. My guides Karina and Rodolfo are so passionate and knowledgable about the whole area which was impressive. Be prepared to spend hours doing moderate exercise and that you have no tendency of being claustrophobic as you go quite deep inside the caves. It would be great in future if you could provide the taken pictures for less money or at least offer more affordable packages so that people can take their memories of the amazing day home. Important to say that pictures can only partly capture what you get to see for real and experience in the caves.

Marcos is an excellent guide. Oscar and Victor were our drivers, and both are very professional. We were very fortunate to go on a cloudy day in December. It was a comfortable 29 degrees Celsius. The site was not too crowded, probably thanks to COVID. We learned a lot from Marcos about Mayan culture, and enjoyed a wonderful lunch prepared by local Myans. Selva Maya cenote was so cool! The water was refreshing after a warm day at Chichen Itza. excellent all around. It would be nice if the drive could have gone from Playa Del Carmen since that was where we were staying. We met our driver at 6:00 am so he could pick up 2 more couples then get us to another bus near Cancun, only to head south again to our destination. A lot of driving out of the way for us, but this was the only drawback.

Sorry for the delay. There was a mix up with the pick up location but I was able to speak to someone at Cancun tours that got in touch with the driver and they picked us up. I was worried at first but it turns out that our pick up was in route to our destination and I called just in time...... Roberto, Alphonso and Pedro were with us on this tour. They were all wonderful..... We travel quite a bit and our guides were one of the best we’ve experienced. I loved how Roberto flowed between the translations.... They all were great! We will use your services again and I’ve already referred others and I will do

We got to see a lot of places in one day. Felt a bit rushed but everything was on time and got picked up in our hotel located in Hotelera zona in Cancun. Cenote was beautiful and food was delicious. Chichen Itza and ballcourt looked amazing and tour provided information about Mayans. Valladolid was a quick 30 min stop on our way back. My only complaint is that there were a lot on people on bus tour with few empty seats with this ongoing pandemic. I thought maybe they would reduce amount of ppl. Overall good experience.

Our guide was Juan Carlos, Pedro and Robert were amazing! They were patient with our group as we had a big one. And they very thorough with with information on the culture. We enjoyed every moment of our 11 hours!! We would highly recommend this experience!!